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ROG G751JY still wont stay charged

irishaf15
Level 7
I'm still trying to figure out why for the second time since brand new I out of the blue get
0% plugged in charging, then it goes to 0% plugged in not charging and after a day or so It won't stay booted more than a minute

They fixed it supposidly when it wasnt very old and now it's doing this a second time.
New power adapters still not different.


I notice though in my Device manager under battery it only shows the adapter and Microsoft ACPI-Compliant Control Method Battery

Someone told me there should be a third item there????? Does anyone know more about that?
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1 REPLY 1

viper3000
Level 7
Your battery is caput 😞 Please replace your battery -

If you replaced battery - than you need allow microsoft battery manager in administrator menu.