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ROG G751JL Display problem, randomly stops working for a second then back to normal?

watzuuuup
Level 7
Hello everyone!

Like all folks here on the forum i'm a proud owner of a ROG gaming system, precisely G751JL. It's been in my possesion for like 4 months, but after 2 months a wierd problem appeared out of nowhere. So here it goes:
While watching videos, working on CAD software and especially gaming, the display stops working for like a second then all goes back to normal. This occurs extremly random, like one black screen per day or multiple ones in a aprox. one hour or even 30 min interval, while the application/video/game is still running in the background (the sound still plays in a normal way). No errors are displayed after the black screen. The notebook is allways connected to the power source.
I tried all the fixes i could think of: reinstalled the video drivers after a clean uninstall using DDU while in safe mode, used many earlyer version of drivers in the quest to find one that is stable but no luck, tweaked 3D settings in NVIDIA control panel, reinstalled windows (currently running windows 8.1), upgraded BIOS from v. 204 to v. 205, all of this with no luck.

So, if anyone experienced this situation, and may have found a solution, preety please share it to a fellow republican of gaming.
Any suggestion is apreciated.

Thanks!
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42 REPLIES 42

b0xBR wrote:
So far, no problems detected. I did a VBios update + undervolt (Core + Cache) and everything is running properly.


Could you test it with the voltages on stock and with the new vBios only? I would like to know if the vBios or the voltage fixed the problem. I only have the undervolt and if I let the FPS go wild in CSGO I sometimes get the problem again, but it's really rare.

Edit: I would also like to know where you got the vBios from
Laptop: G751JL
Processor: i7-4750HQ
Graphics Card: GTX 965M
Memory: 8 GB Samsung (stock)
Storage #1: Samsung 850 EVO 250gb
Storage #2: 1 TB 7200 rpm (stock)
OS: Windows 10 x64

nemerdekel wrote:
Could you test it with the voltages on stock and with the new vBios only? I would like to know if the vBios or the voltage fixed the problem. I only have the undervolt and if I let the FPS go wild in CSGO I sometimes get the problem again, but it's really rare.

Edit: I would also like to know where you got the vBios from


I used to undevolt before VBios, that's why I didn't maintained the stock values.

Regarding the procedure, I followed Dreamonic tutorial here -> http://www.voltground.com/haven/threads/3/ and downloaded the VBios of my model here -> http://www.voltground.com/haven/threads/4/

Please, read carefully the procedure, it's simple but it's very important to check all steps before executing.

nemerdekel
Level 7
After all these years I found out that MSI Afterburner was causing the problem. Removed it and it is all gone.
Laptop: G751JL
Processor: i7-4750HQ
Graphics Card: GTX 965M
Memory: 8 GB Samsung (stock)
Storage #1: Samsung 850 EVO 250gb
Storage #2: 1 TB 7200 rpm (stock)
OS: Windows 10 x64