05-03-2012 10:07 AM - last edited 3 weeks ago by ROGBot
05-03-2012 10:43 AM
05-03-2012 11:02 AM
05-03-2012 07:18 PM
BrodyBoy wrote:
I've never had to send a computer to Asus, but I've read a lot of RMA accounts here and elsewhere. While I occasionally hear of these ridiculously-long service "visits," they seem to be the exception rather then the rule. The far greater complaint, from what I can tell, is failure to actually fix the original problem. In your case, it's such a cut & dried hardware repair that I can't imagine how they can screw it up.
So while it is indeed taking an unacceptably long time, I think you can be hopeful that it'll be fixed when you finally get it back. Do be aware, however, that the DC jack used in the G53 seems to be vulnerable to this particular failure. If they repair it with the same hardware....which I'd assume they will....you may want to treat that jack with a little extra care to avoid a repeat experience.
05-04-2012 05:12 AM
skoobiedoo wrote:
Sorry to rain on yer parade there Brody but he is right they are REALLY slow and my laptop funny was a G53 too and came back after a week or two with a brand new fault... Don't get me wrong I luv ASUS products... I just won't be buying a laptop again...
05-04-2012 09:56 PM
skoobiedoo wrote:
Sorry to rain on yer parade there Brody but he is right they are REALLY slow and my laptop funny was a G53 too and came back after a week or two with a brand new fault... Don't get me wrong I luv ASUS products... I just won't be buying a laptop again...
05-05-2012 02:00 PM
BrodyBoy wrote:
How did you rain on my parade? (I didn't even know I had a parade....) As I said in my post, we occasionally see complaints of really slow RMA service (though if you're saying yours was a week or two...that's not slow)....I've never said otherwise. So what is yer point there, scoobiedoo? 😉
05-03-2012 04:23 PM
05-04-2012 05:08 AM
chrsplmr wrote:
Welcome. What Country? Did you pm MarshallR or Mason? (HQ/US respectively).c.
05-04-2012 03:44 PM