Right Clicking on my touch pad is not working

[shockfrost24]

I'm not sure what is going on but when i try to right click with my touch pad it won't work. i have tried with my mouse and it works. i have tried to reinstall the drives for it. it's been like this for a day.

[ranger18]

I tried this and says my drivers are up to date but right click still doesn't work.  Any suggestions?

[ssmith2112]

hmscott wrote:
Wow, that sucks, it could be your trackpad failed... at least that portion of it.

You could try swapping right/left functions with Smart Gesture and see if the left button can activate the right click function, and see if the "broken" right button can activate left click - that would isolate the problem to a physical button problem vs a strange avoidance of supporting right click function.

I did this and the left button functionality did not work on the right button - might seem like that proves it's a hardware problem, but that's not the case. I spun up VirtualBox on my machine (to try it in another OS) and both trackpad buttons work just fine. This tells me that the hardware is functioning properly. It seems that if Windows has some kind of conflict with the right click button and some other device (like the new SSD drive I installed) then swapping the left/right buttons in Windows via software doesn't prove anything, except that the right click button still has some kind of software config conflict.

In other words, don't send your laptop back yet, try something else (I've read on here to try re-installing the ASUS ATK software?). Just trying to save you shipping costs for a perfectly functioning laptop. You might want to try installing VirtualBox (from Oracle, it's free) and installing a different version of Windows, or even a Linux OS to see if both buttons work - that's what I did).

In the meantime, simply enable two-finger touch on your trackpad to make the right click work. For how little the right click gets used it's not that bad. Plus it will save your right click button from wearing out prematurely 🙂

EDIT: just tried the fix suggested by EkoSama in this thread (see the post before this one) and it worked! No need to re-install any ATK s/w, just follow the instructions here: https://www.asus.com/uk/support/FAQ/1031506/

[Darnassus]

The trackpad keys are flimsy, especially on mine, my right click button is about 1mm deeper than my left, and feels looser, and it's been this way the day I got it.

I'm not surprised to see this on the forum, though keep trying to see if it's a freak driver problem.

This works for malfunctioned USB's, maybe it'll work for your mouse.. boot up the computer, once it's on your desktop, hold the powerbutton until it kills over (holding it for 5-10 sec so the screen goes black and turns off completely) , then start it up again and see if the right click button works.

[LanEvo21]

Hello there. I actually had the same problem on my ROG GL502VS. I did what Brutjbro showed, except I updated the "ASUS PRECISION TOUCHPAD" instead.

Windows < Device Manager < Human Interface Devices < Right Click on "Asus Precision Touchpad" < Update Driver Software...

Hope this helps! 🙂