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Problem with backlit~G55

sing_css
Level 9
I have a problem with my backlit, when I press the power button, the laptop will turns to sleep mode. When I turn it on again, I found that I am unable to switch on the backlit~I've tried reinstall the ATK, but the problem still not solved. Anyone know why is this happen? ><"
73,237 Views
76 REPLIES 76

Try to uninstall Instant ON utility

dstrakele wrote:
How about some feedback from the 3 of you that posted you're experiencing this issue?

1) Do you have a different laptop model than the G55? What laptop model do you own?

2) Does this issue occur on a) Resume from Sleep, b) Resume from Hibernation, or c) BOTH?

3) Did this issue occur after a BIOS update or did you have the issue right out of the box? Did you check if ASUS Live Update performed a BIOS update on your laptop?

4) If so, what BIOS version did you update? What BIOS version are you currently running?

5) What ATK Package version are you currently running?


1) G55VW-S1095
2) c) Both
3) I suspect it's the bios issue
4) BIOS version 209
5) ATK Package 1.0.0017

Hold down FN key and hit F4, once or thrice. It should get brighter each time.

The Green Weed
ASUS G75VW-DS72
LG55LX6500 Display
A Green Weed to computing

dstrakele wrote:
How about some feedback from the 3 of you that posted you're experiencing this issue?

1) Do you have a different laptop model than the G55? What laptop model do you own?

2) Does this issue occur on a) Resume from Sleep, b) Resume from Hibernation, or c) BOTH?

3) Did this issue occur after a BIOS update or did you have the issue right out of the box? Did you check if ASUS Live Update performed a BIOS update on your laptop?

4) If so, what BIOS version did you update? What BIOS version are you currently running?

5) What ATK Package version are you currently running?


Same here...

1) G55VW-SO135V
2) Both
3) I have this laptop since only 3 days, and the problem was there since the first use. I tried to upgrade the ATK and Bios, but i i already had the last version.
4) 209
5) 1.0.0017

Raziel
Level 7
I never installed the Instant ON utility after formatting, and the problem is still there.

dstrakele
Level 14
It would be interesting to see if someone with a G55 running a BIOS version PRIOR to 209 can reproduce this issue.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

dstrakele wrote:
It would be interesting to see if someone with a G55 running a BIOS version PRIOR to 209 can reproduce this issue.


Sziasztok!
Egy G55VW-S1146D különböző BIOS verziókkal 206 - 208 - 209 is ugyanezt a hiba jelenséget produkálja.
Én is nagyon szeretnék megoldást erre, mert igen bosszantó.
Üdv. Job

Job wrote:
Háttérvilágítás bios független jelenleg


Job, how do you know that backlighting is independent of BIOS, ROGer Liquidus reports that he hasn't had this problem and he is using BIOS 206. This doesn't mean that BIOS is related to the problem, but why are you ruling out BIOS as a possibility? Thanks.

Google Translation:
Job, honnan tudod, hogy a háttérvilágítás független BIOS, ROGer Liquidus jelenti, hogy még nem volt ez a probléma, és ő használja BIOS-206. Ez nem azt jelenti, hogy a BIOS kapcsolódik a problémát, de miért kizárta BIOS, mint egy lehetőséget? Kösz.

sing_css
Level 9
) G55VW-S1131V
2) Both
3) I suspect is the BIOS problem too
4) 208 version
5) V1.0.0017

I think is not the matter with instant on~I did try to run Hcontrol but that's still nothing to this problem~Hope can solve this problem soon, cause this is really a gaming beast I ~><"

dstrakele
Level 14
So far the issue is reproduced with both BIOS versions 208 and 209. The ATK Package version 1.0.0017 remains a suspect.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT