Oh, boy... I feel so sorry to see what happend to you. As a Asus fan and user of their products I feel so dissapointed about service quality they provide worldwide. Even here in Serbia, the service is so bad and incompetent, and employees within it are not equiped and educated enough. I have some issues with my own G751JY, but due to a long term experience I always try to solve problems alone. Yes, you are absolutely right about design and capabilities but than again inside it has a lot of space for improvement. It is a big pitty that potent company like Asus does not taking much more care about what customers are thinking, our experience, and suggestions. If they only would, they might be soon so great at our common pleasure. Also, if they get first hand information and arguments about bad service in some of their partner companies, they should find another ones. Not to support stealing from those servicies. Too bad word for them now. I expected a lot more from Asus. I'm thinking of buying MSI GT80. Again, I feel sorry for your experience, it might be anyone of us here. And I invite all potential Asus moneyspending buyers to read some of this posts at the very own Asus ROG forum, that they opened, but it's the only support you will get from Asus.
