05-10-2012 05:42 AM - last edited on 03-06-2024 08:41 PM by ROGBot
05-10-2012 05:55 AM
Daylife wrote:
Now i dont know what to do, if i spend $1250 of my hard earned cash im expecting a product to be assembled correctly, especially a "gaming" laptop. I dont know if i should go back to best buy and exhange it again and open the new one right in front of them.
05-10-2012 06:01 AM
fuzon1337 wrote:
Perhaps that would be the best, and tell them to not take in defective products 😛 You shouldn't miss anything when you take it out of the box, and certainly all should be correctly assembled.
05-10-2012 10:15 AM
Daylife wrote:
They said that they will be getting a new shipment on Saturday so ill be taking it in for an exchange i guess.....Again.
05-10-2012 10:43 AM
BrodyBoy wrote:
You know, I'd think twice about that "open and inspect it at the store" idea.
Let me explain: They're probably already a little leery of you after three returns and likely looking for reasons to get rid of you. (Don't take it personally...they just don't want to see you walk through the door with another Asus box under your arm!) So I'd be concerned that the store "inspection" would be considered an affirmation, on your part, that the replacement unit is perfect, when in fact there's no way to really know that at the store. What if the GPU starts acting up after a week? What if the subwoofer rattles? What if you start to notice missed keystrokes once you have to type something longer than a test sentence? Etc etc etc.....
But you take it back and they say "hey, we all looked at it and agreed it was fine when it left the store. You can't return this one as defective. Call Asus for warranty service or pay a 15% restocking fee. No exchange this time."
As you have (unfortunately) already discovered, the variety of potential defects and problems with Asus products is not negligible. You certainly wouldn't want to do anything that will limit your return options if the next one has problems as well.
05-10-2012 10:58 AM
Daylife wrote:
True, but damn...i just want a working Laptop 😞 i want to be ready for Diablo 3 lol.....and i dont want to keep waisting gas on going to best buy. lol
05-10-2012 11:09 AM
BrodyBoy wrote:
Hey, I can empathize. It took us three tries to get an acceptable G74....
05-10-2012 11:58 AM
06-01-2012 11:57 PM
BrodyBoy wrote:
You know, I'd think twice about that "open and inspect it at the store" idea.
Let me explain: They're probably already a little leery of you after three returns and likely looking for reasons to get rid of you. (Don't take it personally...they just don't want to see you walk through the door with another Asus box under your arm!) So I'd be concerned that the store "inspection" would be considered an affirmation, on your part, that the replacement unit is perfect, when in fact there's no way to really know that at the store. What if the GPU starts acting up after a week? What if the subwoofer rattles? What if you start to notice missed keystrokes once you have to type something longer than a test sentence? Etc etc etc.....
But you take it back and they say "hey, we all looked at it and agreed it was fine when it left the store. You can't return this one as defective. Call Asus for warranty service or pay a 15% restocking fee. No exchange this time."
As you have (unfortunately) already discovered, the variety of potential defects and problems with Asus products is not negligible. You certainly wouldn't want to do anything that will limit your return options if the next one has problems as well.
05-10-2012 01:44 PM