05-10-2024 12:53 AM
Hello everyone,
for some time, I am checking to get rid of the following problem on my ASUS G750-JH:
No matter what I do, once I switch on the computer, it shows the ROG logo for less than a second immediately after switching on. After that, the screen remains switched on but stays black and nothing happens. I do not receive a message to enter the BIOS and the system does not boot up. When I press the on/off button again, the computer switches off. When I switch it on again afterwards, exactly the same thing happens. If I hold down any function key or type it very quickly while switching on (in order to enter the bios), the same thing still happens.
I have replaced the hard drive, restored a backup to both an MS-DOS and a GPT partition and tried to start the computer afterwards, I have removed the DVD drive. I replaced the BIOS battery and I have removed it for about 5 minutes and repeatedly held the on/off button for about 30 seconds (I've read in a forum that you can perform a hard reset of the BIOS - I don't know if this is the correct procedure for this computer model). None of this has changed the error pattern described above. If I connect a monitor, it seems to be recognized (=LED on monitor says it has a signal), but it also shows only a black screen.
I have contacted ASUS support, who unfortunately could not help me either.
My questions at this point:
Thank you for any helpful feedback.
With best regards from Germany
Wolfgang