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my laptop often fails to recover from hybernation

Flea0
Level 10
I usually prefer to use hybernation instead of shutting down because it lets me keep my folders and files open where I left them.

What has started to happen somewhere after updating to windows 8.1 (I also updated the graphics drivers) is that the laptop shows me the ROG logo when I turn it back on, but then sticks to a black screen. The SSD/HDD is constantly running but nothing happens. Eventually it either reboots or forces me to shut it off. This happens about half of the times I turn it on from hybernation. Any hints?
ASUS G750JX -- i7-4700 - 16GB - 128GB 840 PRO SSD + 1TB HDD - Nvidia GTX 770M - 120Hz 3D glossy display
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11 REPLIES 11

Maxter
Level 9
Which nVidia drivers are you using? version? Are you hibernating or going to sleep? There are 2 options available in P4G...

Flea0
Level 10
331.58. I am hibernating, which means I can unplug both the battery and ac power and still resume my session when I turn it back on. I set the power button to hybernate in stead of shutting down, in fact.
ASUS G750JX -- i7-4700 - 16GB - 128GB 840 PRO SSD + 1TB HDD - Nvidia GTX 770M - 120Hz 3D glossy display

Maxter
Level 9
Yeah, those drivers were giving issues to several people with mobile GPU. The new drivers are 331.65 from the nVidia website. These drivers fix that popular issue (this would also be happening sometimes when putting the computer to fast sleep). I recommend you update the drivers. Make sure you select "custom installation" NOT "express installation", and check the "Clean Install" box. Let us know if this solves your problem. Cheers!

In fact, if I do remember correctly, nVidia came out with those drivers and then the next version came out 5 days after (it was also rushed) because of all these issues.

Flea0
Level 10
allright, I'll update and hope for the best. thanks for the hint, let's see how it goes.
ASUS G750JX -- i7-4700 - 16GB - 128GB 840 PRO SSD + 1TB HDD - Nvidia GTX 770M - 120Hz 3D glossy display

chrsplmr
Level 18
I long ago gave up on hibernation and in fact immediately disable it on any system I set up or reload.
I opt instead for sleep mode without issue.
With a laptop you can opt to put it to sleep whenever you close the lid. Everything will be as you left it.
Best of Luck. Keep us 'posted'.c.

chrsplmr wrote:
With a laptop you can opt to put it to sleep whenever you close the lid. Everything will be as you left it.


A person just has to make sure the machine is powered off before slipping it into a back-pack or case. On campus I hear SO MANY people complain about computer issues when they could roast turkeys in their back-packs.

Flea0
Level 10
no good. it recovered properly from hibernation the first time, the second time...again a VERY long black screen after the ROG logo before eventually getting to the login screen. What usually takes less than 10 seconds takes several MINUTES, with little to no HDD activity at times either..
ASUS G750JX -- i7-4700 - 16GB - 128GB 840 PRO SSD + 1TB HDD - Nvidia GTX 770M - 120Hz 3D glossy display

Flea0 wrote:
no good. it recovered properly from hibernation the first time, the second time...again a VERY long black screen after the ROG logo before eventually getting to the login screen. What usually takes less than 10 seconds takes several MINUTES, with little to no HDD activity at times either..


I read there are new nVidia drivers that came out 311.85. These took a while to come out so I'm thinking they might have resolved all the issues that came with the rushed 311.65... let us know.