cancel
Showing results for 
Search instead for 
Did you mean: 

My G771 laptop has a wifi problem

Marshyman69
Level 7
So I'm at my girlfriends house, and the two of us are playing league, same internet, literally right beside each other. However, her ping
(on her triple core ancient piece of crap laptop) remained at 72, while mine fluctuated to the dreaded "attempting to reconnect"
notification. My ping would spike to 1000 and up, yet hers stayed the same. I seem to have lag problems in other games too, even
though my friends who are with me in the room on the same internet are not lagging, or lagging much less... I just bought an
expensive gaming laptop.. and yet, although I have fantastic graphics, I continue to lag more than my friends mid to low to crappy end
laptops.. it's very frustrating. If anyone has any potential solutions, or has a similar problem, please comment here. Not sure if it's a
driver problem, an Asus utility problem, a windows problem.. or what... Help meh plz.

A link to Canada Computers, where I bought if from: http://www.canadacomputers.com/product_info.php?cPath=1199&item_id=078747
A link to the actual Asus address to my laptop: http://www.asus.com/Notebooks_Ultrabooks/G771JM/
A link to the Asus Support for it: https://www.asus.com/ca-en/Notebooks_Ultrabooks/G771JM/HelpDesk_Download/
1,004 Views
11 REPLIES 11

Apostolle
Level 7
Got the same problem.
My is ASUS G771JW.
1300€ laptop with a fcked wifi adapter.
Not really for gaming.
Ping jumps 10 time in 1 hour, really annoying

Prostar_Compute
Level 9
The ping is network related and almost definitely an issue with the WLAN driver. We receive a lot of network related issues only to have a system in for service that connects to our network and produce no hiccups whatsoever.

Have you reinstalled or updated the driver for your WLAN/Wi-Fi card? Reset/power cycled the router?

We customize Asus, MSI, and Clevo laptops!

Prostar Computer wrote:
The ping is network related and almost definitely an issue with the WLAN driver. We receive a lot of network related issues only to have a system in for service that connects to our network and produce no hiccups whatsoever.

Have you reinstalled or updated the driver for your WLAN/Wi-Fi card? Reset/power cycled the router?


Sure it is, nothing wrong with the ASUS product.


No, your actual problem is ROG Gamers First III. Uninstall this turd of a network management tool and your latency issues will go away.

antoine52200
Level 8
I had a lot of network/Wifi issues when i first got my G751.

I uninstalled Game First, and installed cFosSpeed (you know how to get it for free..) it's the best software i found so far, a lot of settings, very light, works perfectly and with a fews changes in settings, you can make your online games and µTorrent work as smooth as possible..

I'm not gonna explain how to set it up you can find it online.

Sitram
Level 7
I also have the same model as you and I don't experience any problems with my wi-fi connectivity.

Check if you have the latest drivers from Intel's website here. I used them for 3-4 days and so far I haven't experienced any issue with them.

Apostolle
Level 7
All drivers are up to date.
On every network i have this weird ping jumps.
Tested on 4 networks. btw in house there are 3 more PC-s 3 Smartphones and a smart TV, all working perfect 2 PC-s are wireless connected.
While i go wired with my laptop it works perfect.

I will try downgrade the driver and see what happens.

Apostolle wrote:
All drivers are up to date.
On every network i have this weird ping jumps.
Tested on 4 networks. btw in house there are 3 more PC-s 3 Smartphones and a smart TV, all working perfect 2 PC-s are wireless connected.
While i go wired with my laptop it works perfect.

I will try downgrade the driver and see what happens.


Yo did you have any luck downgrading the driver? how does that mean anyways? instead of using the driver that the wifi card provides, use the intel option?

JustinThyme
Level 13
Does your machine have the Intel AC7260?
These cards are great when you get them straight.
When you say you have the latest drivers, which latest drivers?
Whats on ASUS site is decrepid when it comes to wireless, graphics and chipset drivers.

If its the Intel Card try drivers from this source

https://downloadcenter.intel.com/product/75440/Intel-Dual-Band-Wireless-N-7260

I ran into the same issues when I replaced the wireless card in my G74SX with the AC 7260 until I installed the drivers from the intel site.



“Two things are infinite: the universe and human stupidity, I'm not sure about the former” ~ Albert Einstein

Downgrading drivers will not fix this isssue.

Intel released new drivers 8/3/2016 installing them right now.... in hope this will fix it.

Will update this post in few days after testing.