my g75vw-rs72

[herbert789]

hi I have a problem.. my laptop won't switch on whenever I'm on my battery.. i got to plug it on in order to make it on.. i'm disappointed with this.. how do I solve this problem?

[cl-scott]

First thought would be that you have a bad battery. Batteries are typically warranted separate from the rest of the unit, but if this is a relatively new unit, then you should absolutely see about getting a new battery under RMA.

http://www.service.asus.com/infopage.aspx?rid=7#!consumer/csn9

[herbert789]

cl-scott wrote:
First thought would be that you have a bad battery. Batteries are typically warranted separate from the rest of the unit, but if this is a relatively new unit, then you should absolutely see about getting a new battery under RMA.

http://www.service.asus.com/infopage.aspx?rid=7#!consumer/csn9

okay I'll try.. thank you for giving me the information.. :)..

[Sinless]

I also have a RS72 and had the same issue. Looks like this is a common issue on RS72.

herbert789 wrote:
hi I have a problem.. my laptop won't switch on whenever I'm on my battery.. i got to plug it on in order to make it on.. i'm disappointed with this.. how do I solve this problem?