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Incorrect driver installed - Blue screen

jkarchner
Level 7

‎04-28-2014 06:31 PM - last edited on ‎03-05-2024 11:14 PM by Community Admin

I think I may have installed the wrong driver for my touchpad on my G53JW. Now when I boot up and my desktop is shown, the computer blue screens. This happens in Safe Mode as well. This was the last change I made to my laptop before this started to occur.

I do have a second bootable OS on the computer. Is there anyway I can uninstall the bad driver from the second OS or does anyone have another suggestion?

Thank you
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billyray520
Level 10

‎04-29-2014 02:25 PM

Can you boot into the Windows restore partition and do a system restore? BTW, you don't say what OS you have.
Asus Maximus V Extreme BIOS 1903, see specs above avatar.

Asus G73 jh A1 laptop, BIOS 213, vBIOS OD2, 8 GB Ram, 240 GB Intel SSD, 180 GB Intel SSD. Win 7 Pro. Purchased new from PowerNotebooks.com in May 2010.
(both have 1920X1080 hd screens, mine above, hers below )
Asus G73 Sw XR1 laptop 8 GB Ram, 160 GB Intel SSD, 80 GB Intel SSD. Purchased used >Ebay 1/10/13, Did clean install of Windows 7
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jkarchner
Level 7
In response to billyray520

‎04-29-2014 05:35 PM

billyray520 wrote:
Can you boot into the Windows restore partition and do a system restore? BTW, you don't say what OS you have.


My OS is Windows 7 Home Premium 64-bit. I will look into the System Restore option. From my initial search it seems to be System Recovery in Windows 7 and i will try that.
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