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GPU Failure? I'm done with ASUS. Horrible experience, will be reviewing it

FitnessRegiment
Level 7
I'm a YouTuber and thought ASUS was a dream come true, the specs were good and everything seemed awesome. Then after a while I see 1 pixel on my monitor failed, try to contact asus but it's hard to get it fixed.

Now my GPU failed I believe, my monitor has a red line going down the centre of it a few pixels wide. I paid over 3 grand for this laptop. 3 GRAND!!!! And I can't even use it for a year before it falls apart.

I will be posting a negative review, the first one I've ever posted.

---

I think this laptop is a return, I actually do, I bought it straight off of amazon, and they are telling me 30 day period is over so I need to deal with ASUS directly. So nothing I can do there either.

I can't believe I am going through this, I was just about to buy one for my brother, I think I'll stick to Alienware.
791 Views
27 REPLIES 27

joshindaphils wrote:
Hahah okay OneMoar so in response to your edit:

1/2 the ram
1/2 the CUDA cores
1/2 the SSD drive speed
no Thunderbolt

I guess I see where the $500USD savings comes from much less your crazy silly initial claims of 1/2 price (a typo perhaps?) The g751 would destroy that Sager in many workflows and removes functionality that may be important.

I rest my case.

*edit*

Typed original w/o seeing OneMoar's follow up post.

Again OneMoar you are assuming you know what Fitness's workflow is... Heck perhaps he would of been better off with that Sager but it is a mistake to assume he would be.


Plus the cooooooling, 4790k inside a laptop? Brb laptops melting. No way unless its clocked to like 2.5GHz or something. Show me real benchmarks of it running. I went with ASUS because I thought their build quality / cooling was best. I guess I got a defective sample since I already have 1 dead pixel and a red line across my monitor so yea..... But nothing I can do other than RMA it which will take ages. I will try out MSI next.

that was a example system suited specifically for CAD/3DsMAX Which if you at all are serious about requires a Quatrro card despite them being slower then the maxwell cards you can of course get a 980M and whatever ram/ssd space you want but the faster cpu was worth the trade off when I selected that spec
and no own its not impossible
but don't take my word for it
https://www.youtube.com/watch?v=aT4tZZSWems
btw configured with 32GB of RAM 512GB m.2 SSD/1TB 7200 platter drive and the 980 it comes in at about 2700.00 shipped id say the near 30% gain in cpu power is well worth the loss of the 2d SSD/ native thunderbolt port tho you can just use a thunderbolt to usb 3.0 bridge and install a SSD in the 3D bay if you wanted to i guess ... but that would put it right smack at 3000.00 or you could go with a 2d 1TB 850Evo ... either way its faster

Carnoustie
Level 9
I just came from MSI,6 month old Apache battery wont charge and it wont power up with the AC adapter,it's been 2 weeks waiting on them to approve an RMA,I'm also in Scotland,Gourock.

clockworksatan
Level 7
Arguing about whether a (clevo-based?) Sager is 'better' than the G751 is neither here nor there. When I was weighing up which laptop to get (mostly for gaming and creative applications like Photoshop, etc.) I was looking at the Clevo-based offerings from the custom laptop brands PCSpecialist and Schenker (Which are probably completely identical to those offered by Sager) and reading just about every review I could find on them and while it was undeniable that they were well-specced and featured desktop-class CPU's, they were always more expensive than similarly specced G751's, and there was one major issue with them that kept me coming back to the Asus; they were noisy and ran hot.

Different people have different requirements, so you've got to respect FitnessRegiment's choice in going for the Asus. So let's get this back on topic and see how he's going to get the damn thing repaired.
Asus ROG G751JT-T7115H
17.3" IPS, Intel i7-4720HQ, 16Gb RAM, NVidia GeForce GTX970m, 256Gb M.2 SSD + 1Tb SSHD

clockworksatan wrote:
Arguing about whether a (clevo-based?) Sager is 'better' than the G751 is neither here nor there. When I was weighing up which laptop to get (mostly for gaming and creative applications like Photoshop, etc.) I was looking at the Clevo-based offerings from the custom laptop brands PCSpecialist and Schenker (Which are probably completely identical to those offered by Sager) and reading just about every review I could find on them and while it was undeniable that they were well-specced and featured desktop-class CPU's, they were always more expensive than similarly specced G751's, and there was one major issue with them that kept me coming back to the Asus; they were noisy and ran hot.

Different people have different requirements, so you've got to respect FitnessRegiment's choice in going for the Asus. So let's get this back on topic and see how he's going to get the damn thing repaired.


Yea and the entire point seems to going over OneMoar's head is that he claimed that Fitness was being taken after spending $3000 on his G751. The fact remains if you configure a spec to spec match (or as close as you can get) it is within $40... never mind that this is many months later and you can get the same g751 (actually with 2x the HDD storage) laptop cheaper today @ $2,555 (probably better deals exist) http://www.amazon.com/G751JY-17-3-inch-i7-4710HQ-Nvidia-Blu-Ray/dp/B00QH9HF6U/ref=sr_1_21?s=electron...

I think someone is trying to overly justify a purchase. You are simply not getting taken by any mainstream brand in this day in age; the competition is just too fierce.

They all sell the same exact things when it comes down to it. Each brand just has their selling points. Brand A has Super duper pentaRAID, Brand B has desktop procs, Brand C is cool and quite, etc.

Fitness,

I am interested in your comparison against the MSI out of curiosity I almost got that one, but went Asus due to better local warranty repair policies.

*edit*

spelling / grammer edits

FitnessRegiment
Level 7
I got it for 2800$ but upgraded the 1TB hdd to a 1TB 850 EVO for 400$. So that's 3200$ total for the laptop.

I have to wait 2 months to RMA it because I am on holiday, great.

FitnessRegiment wrote:
I got it for 2800$ but upgraded the 1TB hdd to a 1TB 850 EVO for 400$. So that's 3200$ total for the laptop.

I have to wait 2 months to RMA it because I am on holiday, great.


How long you going to be at your current location? You are still under the 1 year global warranty and should be able to have your service done just about anywhere.

FitnessRegiment
Level 7
I am going to be here for another 2 months. I got the laptop in February of this year so I should have global warranty.


I was on ASUS Support chat and they gave me link for RMA and it asked me to type in my address so they can come pick it up.