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G771JW Blue Screen : DRIVER_POWER_STATE_FAILURE

Tasuke
Level 7
Hi all,
I bought a new Asus ROG G771JW in August. Since August, when laptop charger NOT plugged-in, i get blue screen error
"DRIVER_POWER_STATE_FAILURE" on some programs (AutoCAD, AutoCAD Civil 3D, Nvidia GeForce Experience etc.)
I gave my laptop to Asus service for 3 times. They say nothing is unusual, there isn't any hardware problem,
Asus has no software support..

If laptop charger is plugged-in there is no problem. I can use all programs without blue screen error.
This is so annoying. I can't work without charger. Please help.
I uploaded my minidump file to my OneDrive. Thank you all.

https://onedrive.live.com/redir?resid=9FA8D7B14BBE5198!1347&authkey=!AOSiRedQHGIrJ7o&ithint=file%2cd...
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2 REPLIES 2

Julskey
Level 10
If it is possible to exchange the unit, have it exchanged asap. Probably intermittent hardware problem (mainboard/battery circuit).

Julskey wrote:
If it is possible to exchange the unit, have it exchanged asap. Probably intermittent hardware problem (mainboard/battery circuit).


Thanks for your answer Julskey, but i allready sent my laptop 3 times to service as i mentioned above. They said nothing is unusal on hardware.
I really bored to sent my PC to service. 😞