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g75vw webcam not functioning

archmlcm
Level 7
Hi guys,

I would like to ask your expertise on my current problem on my g75vw, the webcam is not detected. especially using skype, i
need to connect a external usb webcam. Another thing is the function keys are not working, only the fn+f7 is working.

Your kind response is much appreciated.

More power to asus rog!!!

CHEERS.
8,619 Views
12 REPLIES 12

Chino
Level 15
Did you start to experience this problem recently? And have you done a new Windows installation since you bought your laptop?

archmlcm
Level 7
yup chino, from windows home premium to windows ultimate, because i upgraded my ram to 32. What do you think is the problem, do i need to
install a fresh copy of ultimate?

Chino
Level 15

archmlcm
Level 7
i upgrade to ultimate.

Clintlgm
Level 14
You need to install the drivers for the camera I think its called Virtual Camera something like that on the Asus Download site for your model.
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro

archmlcm
Level 7
clintlgm i already download the latest virtual camera software. but still it cannot detect the built in camera.

And it was working before you Clean Installed your upgraded OS?
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro

archmlcm
Level 7
yup, precisely...

Pitcher1
Level 9
uninstall device then press search derice and install driver. becasue asus use winown bundle driver