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G75VW-RS72 problems?

xXEMO_POTATOXx
Level 7
ok guys i have a couple of issues with my new g75vw-rs72 first after a week my battery died on me not charging and when i unplug the power supply it shuts off the laptop ever with my battery in. the other problem in random times the screen blacks out and says Nvidia windows kernel mode driver has stop and restarted. the other times it blacks out my clock speed is at 678MHz (it was over clocked by XoticPC) drops to like 74MHz. like the videocard has failed ? or something. If a technician from Asus can get with me and help me out i will be grateful. thanks xXEMO_POTATOXx

G75VW-RS72 specs:
CPU: 3rd Generation Intel® Ivy Bridge Core™ i7-3610QM (2.3GHz - 3.3GHz, 6MB Intel® Smart Cache, 45W Max TDP)
Ram: 16GB of DDR3 at 1600MHz
GPU: nVidia GeForce GTX 670M 3GB of GDDR5 DX11
Thermal Compound: IC Diamond Thermal Compound- CPU + GPU
Wireless Network: Intel Ultimate-N 6300 - 802.11A/B/G/N Wireless LAN Module (3x3)
Operating System: Window 7 Ultimate 64-bit
HDD: 750GB 7200RPM 16MB Cache Buffer
Display: 17.3" FHD 16:9 "Matte Type" Super Clear UltraBright LED Matte Screen (1920x1080)
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3 REPLIES 3

dstrakele
Level 14
I recommend you contact Xotic PC and exchange or return the defective laptop.
You are returning the laptop because it is defective. So if Xotic PC is a reputable dealer, they should resolve this issue for you quickly, with no additional expense on your part.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

c_man
Level 11
I have no idea what's the problem with the battery, but the second one is related. There are times when the laptop needs more power than the power brick can offer and it uses the battery for that extra. Since yours does not work, the GPU will underclock itself and you get that black screen for a moment. It's normal. GPU should be OK.

Xotic are using a modded vBIOS? How did they OC the card?

c_man wrote:
I have no idea what's the problem with the battery, but the second one is related. There are times when the laptop needs more power than the power brick can offer and it uses the battery for that extra. Since yours does not work, the GPU will underclock itself and you get that black screen for a moment. It's normal. GPU should be OK.

Xotic are using a modded vBIOS? How did they OC the card?


no modded bios its just msi afterburner.