Hello,
I tried to update Windows to the anniversary edition, as the actual version gave me problem: in fact, after updating to the anniversary using Windows Update, i lost every app, so everything from fn keys to touchpad stopped working. So i downgraded to the build i were, but i lost half the app i had and the ones remaining had no icon and the system could not find them, i had to look for them with explorer.
Now i tried to run the update via usb following a guide, but after some reboots the pc got stuck. After 1 hour i switched it off and now i have no OS and i cant even try to install it again, because as i try it gave me blue screen with a qr code and the link microsoft.com/windows/stopcode.
Now im going to try to install new windows from another usb with windows iso, hoping i wont lost my key. Can you help me please?