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G752VSK exhaust and light bar not working

rogelio06
Level 7
Hi all, I've reading through the forum for days now, I had my keyboard not working and found an incredible solution here. But now I noticed my light bars (behind the screen) and exhaust led (behind battery) are not turning on.
I've tried several atk driver versions, gaming center versions, even armoury crate, none of them worked.
I've seen posts with the same issue, telling that letting the battery drain out solved their problem, already tried, no luck.
I don't know what else can I do, I'm pretty sure it's not a hardware problem.
I have the original eSupport folder, tried it too, no luck.

I hope someone here can help me, thanks in advance.
4,841 Views
19 REPLIES 19

jdfrench3
Level 12
I have ASUS G752VSK. My Light bar and Exhaust LED work properly:

ASUS ATK Package V100061:

https://dlcdnets.asus.com/pub/ASUS/nb/Apps_for_Win10/ATKPackage/ATK_Package_V100061.zip

ROG Gaming Center V2.7.0

https://dlcdnets.asus.com/pub/ASUS/GamingNB/AppforWin10/ROGGamingCenter/ROGGamingCenter_ASUS_W10_64_...



The following is a list of present programs and drivers on my laptop:

G752VS OC Edition (7th Gen Intel Core) UPDATED

nVidia Graphics Driver
Version V26.21.14.4575 2020/03/17
Install NVIDIA GeForce Experience App
https://us.download.nvidia.com/GFE/GFEClient/3.20.2.34/GeForce_Experience_v3.20.2.34.exe

BIOS
Version 305 2019/06/05
https://dlcdnets.asus.com/pub/ASUS/nb/G752VSK/G752VSKAS305.zip?_ga=2.45324833.485792041.1582977308-3...

Realtek Audio Driver
Version V6.0.8746.1 2019/07/02
https://dlcdnets.asus.com/pub/ASUS/mb/01AUDIO/V8746_WHQL_191203_SS3.6.45_FF03_WIN7_19H1.zip

Realtek LAN Driver
Version V10.35.519.2019 2019/05/10
https://dlcdnets.asus.com/pub/ASUS/mb/04LAN/Realtek_LAN_Driver_V10.34.307.2019_Win1_64-bit.zip

Genesys Multi-Card Reader Driver
Version V4.5.3.2 2017/12/21
https://dlcdnets.asus.com/pub/ASUS/nb/DriversForWin10/CardReader/CardReader_Genesys_Win10_64_VER4520...

ASUS Precision Touchpad
Version V11.0.34 2018/09/03
https://dlcdnets.asus.com/pub/ASUS/nb/DriversForWin10/TouchPad/Touchpad_ASUS_W10_64_V110026.zip

Intel Management Engine Interface
Version V1851.12.0.1193 2019/05/20
https://dlcdnets.asus.com/pub/ASUS/GamingNB/DriverforWin10/MEI/MEI_Intel_W10_64_V18511201193.zip

ASUS ME Firmware/Driver Update Tool
Version V2.0.0.4 2017/12/25
http://dlcdnet.asus.com/pub/ASUS/nb/Apps_for_Win10/MEUpdate/MEUpdate_D0_H_VER2004.zip?_ga=2.83450387...

Intel Serial Controller Driver
Version V30.100.1725.1 2018/06/23
No Link

ThunderBolt
Version V17.4.78.500 2019/02/12
https://dlcdnets.asus.com/pub/ASUS/GamingNB/DriverforWin10/ThunderBolt/Thunderbolt_Intel_CFL_W10_64_...

Intel Rapid Storage Technology Driver
Version V17.0.1065 2019/12/09
https://dlcdnets.asus.com/pub/ASUS/Commercial_NB/DriversForWin10/IRST/IRST_DCH_Intel_WIN10_64_VER177...

ASUS Sonic Suite 3
Version V3.6.24 2018/01/10
https://dlcdnets.asus.com/pub/ASUS/GamingNB/AppforWin10/SonicSuite/Sonic_Suite_V3624.zip

ASUS Sonic Studio 3
Version V3.6.45.60920 2020/01/31
https://dlcdnets.asus.com/pub/ASUS/GamingNB/AppforWin10/ASUSSonicStudio/ASUSSonicStudio3_W10_64_V364...

ASUS Sonic Radar 3
Version V3.6.45.60920 2020/01/31
https://dlcdnets.asus.com/pub/ASUS/GamingNB/AppforWin10/ASUSSonicRadar/ASUSSonicRadar3_W10_64_V36456...

ASUS Touchpad Handwriting
Version V2.0.6 2018/08/08
https://dlcdnets.asus.com/pub/ASUS/nb/Apps_for_Win10/ASUS_Touchpad_Handwriting/ASUS_Touchpad_Handwri...

ASUS Gaming Center
Version V2.7.0 2020/02/04
https://dlcdnets.asus.com/pub/ASUS/GamingNB/AppforWin10/ROGGamingCenter/ROGGamingCenter_ASUS_W10_64_...

GameFirst VI
Version V6.1.4.7 2020/03/27
https://dlcdnets.asus.com/pub/ASUS/GamingNB/GA502IU/GameFirstVI_ASUS_V6147.zip

ROG Game Visual
Version V1.02.0001 2017/11/03
https://dlcdnets.asus.com/pub/ASUS/nb/Apps_for_Win10/ROG_GameVisual/ROG_Game_Visual_Win10_64_VER1020...

ASUS Splendid Video Enhancement Technology
Version V3.23.0001 2018/03/22
https://dlcdnets.asus.com/pub/ASUS/nb/UX331UA/Splendid_Win10_64_VER3230001.zip

ASUS Live Update
Version V3.6.10 2019/07/31
https://dlcdnets.asus.com/pub/ASUS/Commercial_NB/Apps_for_Win10/LiveUpdate/LiveUpdate_Win10_64_V3610...

Intel Wireless Lan Driver and Application
Version V20.70.17.1 2020/04/16
Install Intel Driver & Support Assistant
https://downloadmirror.intel.com/28425/a08/Intel-Driver-and-Support-Assistant-Installer.exe

ASUS Wireless Radio Control
Version V1.0.0.12 2019/10/17
https://dlcdnets.asus.com/pub/ASUS/GamingNB/DriverforWin10/WirelessRadioControl/WirelessRadioControl...

Windows BIOS Flash Utility
Version V3.2.10.0 2018/09/18
https://dlcdnets.asus.com/pub/ASUS/nb/Apps_for_Win10/Winflash/Winflash_Win10_64_VER32100.zip

Intel Chipset Device Software
Version V10.1.1.45 2018/02/08
https://dlcdnets.asus.com/pub/ASUS/nb/DriversForWin10/Chipset/Chipset_Intel_Kabylake_Win10_64_VER101...

ATKPackage
Version V1.0.0061 2019/09/20
https://dlcdnets.asus.com/pub/ASUS/nb/Apps_for_Win10/ATKPackage/ATK_Package_V100061.zip

Intel BlueTooth Driver
Version V21.90.0.4 2020/04/02
Install Intel Driver & Support Assistant
https://downloadmirror.intel.com/28425/a08/Intel-Driver-and-Support-Assistant-Installer.exe

The majority of the above drivers and programs can be found on the IvanRF wesite:
https://ivanrf.com/en/latest-asus-drivers-for-windows-10/

A copy of the G752VSK Driver DVD (eSupport Folder) can be found on the ASUSTREIBER.DE website:
https://www.asustreiber.de/downloads/category/60-windows-10?start=10
G752VSK, G75VW-3D, G51J, G1S
Homebuilt Windows Server

I'm glad to hear yours work fine, unfortunately, mine with same versions of drivers and gaming center, does'n work.
Can I ask you something? send me a screenshot of your registry "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ASUS\ATK Package"
I'll attach mine just in case. I'm trying to resolve this issue myself and I could use some data to compare.

As requested: By the way, my light bars and exhaust LED is Off now.
G752VSK, G75VW-3D, G51J, G1S
Homebuilt Windows Server

What model G752VSK do you have? Please post copy of DXDIAG.exe.

You should not have ROG Armoury installed.
G752VSK, G75VW-3D, G51J, G1S
Homebuilt Windows Server

Isn't it strange how registry has HidLightBarOn set to 1, when really light bars are off? I think I'm looking into the wrong registry, by the way I've tried setting it to 0, changing the other registry that says "level", nothing worked either.
Here is my dxdiag, I've tried downgrading bios to 302, no light bar either.
I installed ROG Armoury following some forum advices, didn't work, unisntalled too.
I have the original SO, windows 10 home, in secondary ssd, I boot it sometimes to compare things like this we are talking about, light bar never turns on.
I dont't know what else can I do.

You have a ROG G752VS (7th Gen Intel Core) laptop. the BIOS you should be using is 304.

I have ROG G752VS OC Edition (7th Gen Intel Core), my BIOS is 305.

Blame ASUS and their labeling idiots.
G752VSK, G75VW-3D, G51J, G1S
Homebuilt Windows Server

How can we be sure about that? The "Winflash" utility automatically downloads the 305 version for my laptop. I'm afraid installing 304 will bring me more trouble.

Ok I flashed it with 304, no luck, lights still off.

ASUS ROG G752VS (7th Gen Intel Core) Specs:

https://www.asus.com/Laptops/ROG-G752VS-7th-Gen-Intel-Core/specifications/

ASUS ROG G752VS (7th Gen Intel Core) Download Page:

https://www.asus.com/Laptops/ROG-G752VS-7th-Gen-Intel-Core/HelpDesk_Download/

Download a copy of 304, put on USB, use Easy Flash located within your BIOS to update your BIOS.
G752VSK, G75VW-3D, G51J, G1S
Homebuilt Windows Server