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[ g752vs ] whea_uncorrectable_error

Aresica
Level 7
Hello.
I think i v tried almost everything with this error (memtest, windows update , bios update, drivers update, ram switch, hdd replace etc)

The problem:
windows starts and after 2-3 mins i get the error, after it reboots and this becomes a loop. i v tried with Linux also . reboot comes after almost 5 mins.Laptop has 2 years and 4 moths (4 months after warranty ) .the laptop was in RMA 4 months after purchase (battery problem)
If anyone believes to have some solutions or advises pls feel free to post them.
The weird part for me is that when i use a stress test (Intel extreme tuning utility) the laptop doesn t restart.also i can t seem to find the integrated video card (Intel HD 630)

Ty in advance!
371 Views
15 REPLIES 15

What i v found in dump folder
Maybe anyone knows more about


82568

Just got news from Asus service.
Motherboard + keyboard to change but no other détails.
All this for only 1320 euro. 

jdfrench3 wrote:
You need to install Windows again, then use the ASUS Installation Wizard (AsInsWiz.exe) to install all the original ASUS programs and drivers, then reboot your system and let Windows update itself. Check then if the error has returned.

The ASUS Installation Wizard is located in your eSupport Folder that you deleted. Below is a link to a German website that has a copy of your eSupport Folder (Driver DVD). The site is German but the downloads are in English. Download the Driver DVD (G752VSK) and burn to a DVD. Run the ASUS Installation Wizard on the DVD and install your original programs and drivers.

https://www.asustreiber.de/downloads/category/60-windows-10?start=10

Good Luck


DO NOT INSTALL THAT WIZZARD, DO NOOOT!!!! You will destroy ur system, with this sht provided system crashed 8 times due 1h30min movie, again, DO NOT USE THIS IDIOT PROVIDED SHT FILES THAT WILL DAMAGE UR SYSTEM, and you Mr. jdfrench3 , please buy rope and hang ur self fckin freak, for offering such unstable, unverified and untested crap, please suiside if u offer one more time this sht...

Gps3dx
Level 12
by the OP description alone - you stated that the issue exist in BOTH windows AND linux...
The common denominator here is the HW of your PC - i.e forget looking for the cause at OS/software level.
you wrote you replaced HDD... have you tried to work a full day with an OS that only sits on the RAM like a 'live' linux disk ( like ubuntu... HERE ).
Have you checked the S.M.A.R.T values of your drives ? are they all "healthy" ?
you wrote you got it more then 2 years.... I guess it is out of warranty...have you opened its HW at least once in the last year, cleaned it from dust ( especially in the fan area ) and repast the CPI and GPU ? ( high temp can cause pseudo-kernel BSOD ).

Have you made any over/down-clocking to either CPU or GPU ? if so - return to OEM settings/bios ( if you modded it ).

Have you tried to do an "elimination" of problems by booting the laptop & work with it for a while - while EACH TIME, ONE detachable component is OUT ( i.e physically not connect ) ? e.g detach one HDD then boot... detach one of two RAM sticks then boot... detach the other RAM ( and the previous connected ) and boot...
of course you should continue to detach devices - as much as possible - in order to try to work with as little "variables" as possible... ( like only 1 ram stick and NO drives at all, boot a live-disk linux for an OS )

lastly, if MOBO replacement is the only solution left - check ebay & even aliexpress - you can buy ROG mobo there.

P.S - you can use the FREE "nirsoft" BSOD viewer to see windows dump summery
Asus G751JT
Samsung EVO 850 120GB + 1TB HDD 7200RPM
Cleaned installed Win 10 HOME
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Gps3dx wrote:
by the OP description alone - you stated that the issue exist in BOTH windows AND linux...
The common denominator here is the HW of your PC - i.e forget looking for the cause at OS/software level.
you wrote you replaced HDD... have you tried to work a full day with an OS that only sits on the RAM like a 'live' linux disk ( like ubuntu... HERE ).
Have you checked the S.M.A.R.T values of your drives ? are they all "healthy" ?
you wrote you got it more then 2 years.... I guess it is out of warranty...have you opened its HW at least once in the last year, cleaned it from dust ( especially in the fan area ) and repast the CPI and GPU ? ( high temp can cause pseudo-kernel BSOD ).

Have you made any over/down-clocking to either CPU or GPU ? if so - return to OEM settings/bios ( if you modded it ).

Have you tried to do an "elimination" of problems by booting the laptop & work with it for a while - while EACH TIME, ONE detachable component is OUT ( i.e physically not connect ) ? e.g detach one HDD then boot... detach one of two RAM sticks then boot... detach the other RAM ( and the previous connected ) and boot...
of course you should continue to detach devices - as much as possible - in order to try to work with as little "variables" as possible... ( like only 1 ram stick and NO drives at all, boot a live-disk linux for an OS )

lastly, if MOBO replacement is the only solution left - check ebay & even aliexpress - you can buy ROG mobo there.

P.S - you can use the FREE "nirsoft" BSOD viewer to see windows dump summery


Hi and ty for your reply.
So, i didn t test the live Linux on ram but i will. I didn t cleaned or repasted the CPU but this is the First thing i will do after pc comes back. Not sure if i tested S. M. À. R. T.. I v attached a photo of minidump some weeks ago in this post but no reply for it. As for ebay/aliexpres i didn t found i7-7820HK with 1070.The most strange thing i don t understand is why it keeps working on stress (Intel extreme tunning) but as soon as i stop the stress it get Bsod. I evean keept the pc almost 2hrs on stress no BSOD

Hello.

I'v sended my laptop to another service but he can't find any problem with the MB. No oxydation, no particulary heating... Nothing. All seems good.

I would like to try modding my bios so i can change/disable the OC settings.

If there is anyone Who can help me i will highly apreciate.

Ty