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G752VS Sonic Suite V2.4.17 Windows 10 refuses to open

funkytwn
Level 7

After getting so annoyed with Windows 11 sound not working properly with my laptop(constant crackling sounds and tried anything and everything people post on the net) I decided to go back to Windows 10 and wouldn't you know it the sound works without crackling and popping......but I'm back to the problem of Sonic Studio refusing to launch......gawddddd.

I remember having to trace down a different version of Sonic Studio to get it working....but cannot seem to find anything that works....tried older versions 2.4.13 with older realtek drivers...nothing....Tried multiple times clean installs of Windows 10.

Anybody? help?

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1 REPLY 1

pndiode
Level 12

I had this problem before too on my G752VL, but you will need your original eSupport software folder to fix it. It is an audio driver conflict. Sonic Studio III is not supported on my G752VL, but Sonic Studio II is.

Windows 11 Pro Version 10.0.22631 Build 22631

SS2.jpg

In Device Manager I uninstalled the Realtek High-Definition Audio driver under Sound, video and game controllers.

Audio 2.jpg

In Device Manager there was no folder found for Audio inputs and outputs, but all drivers are listed as Microsoft Driver version 10.022621.1

Audio.jpg

I looked at these two folders in the original eSupport folder eDriver/Software/:

eSupport Folder.jpg

In the Audio folder there is a folder named: Realtek/Audio/Win7_64_Win8_64_Win81_64_Win10_64_6.0.1.7599 and I installed it, but driver version 6.01.7831 shows as being installed in Device Manager.

In the A-Volute folder there is folder named ASUS Sonic Suite/Win10_64_2.0.7 and there is another file named FineTuning.nsp (NSP file: Nintendo Submission Package).

FT.jpg

No problems with using Sonic Studio II.