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G752VS OC Edition headphone/speaker Crackling Sound

jhnet
Level 7
RE: Headphone/speaker crackling sound problem (playing video with a lot of bass) on Asus G752VS OC Edition, similar to this thread:
https://rog.asus.com/forum/showthread.php?54290-I-have-crackling-sound-with-g751JY-PLEASE-HELP!

This fixed it for me: Select an Equalizer (for example "Rock") in Sonic Studio. Previously I tried uninstalling Realtek High Definition Audio from Device Manager and Programs and Features and reinstalling the latest audio driver downloaded from Asus, but that didn't help much. (It currently has latest driver from Asus.)
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1 REPLY 1

Draugrs
Level 7
My first G752VS OC from Amazon had the same issue. I attempted the various suggested fixes with minimal success. I eventually contacted Amazon and explained the issue. They exchanged the laptop with no hassle. My new G752VS OC did not have any sound issues. I also noticed the volume is much louder on this one. I am not sure if they made adjustments in manufacturing since coming out with these first 10 series graphics laptops but my original 'Check NO#' on box was in the 3800s. The new laptop 'Check NO#' on box was in the 6200s. I would definitely if within your return period contact seller for a replacement. This is why I usually buy through Amazon. They make it hassle free and a great experience.
"It's all 'bits' and 'nibbles' until it turns into a 'Byte'"...Me
"Those who know, do. Those who understand, teach"...Aristotle

Desktop: i7 8700K, ROG STRIX Z370-E Gaming, 16GB G.Skill TridentZ RGB CL14 DDR4, NVIDIA GTX 1080 Founder's Edition, Samsung 960 Pro M2 512GB NVMe, Samsung 960 EVO M2 1TB NVMe, and Win 10 Pro
Laptop: [ASUS G752VS OC] i7 6820K, 32GB DDR4, GTX 1070, Samsung 950 Pro 512GB NVMe, Samsung 850 Evo 500GB SSD, and Win 10 Pro