I bought an G752VS BA336T but meanwhile the stock RAM of 8 GB becomes insufficient. So I decided to buy new RAM. I checked the specs as far as I understand what is important. One Slot of DDR4 2400MHz is installed. So I bought Kingston HyperX Impact RAM since it has low CL rating.
When I install the RAM and try to switch on the laptop the screen stays black! I can hear the HDD beeping twice - but nothin happens afterwards. I used the second bank which is easily accessible but same result. Second RAM Module behaves the same - is there incompatibility of ASUS and the hyperX RAM?? I cannot access BIOS to check if the RAM is recognized. Only black screen....
ASUS only said that they have compatibility lists for motherboards, not for laptops. Useless support 😞
Intel XTU was not installed and has not been used.
I received replacement RAM from my vendor and the new modules work just fine. 90 sek black screen - autoconfigure or whatever when switching on the first time. But afterwards it runs just fine and boots as fast as with the old one.