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G751T-T7001H Starts with a bluescreen

rograming
Level 7
Hey!

I've got a problem. My notebook starts with a blue screen. It does nothing, only showing a blue background.

When I press the power button to turn it on, the notebook needs less then 1 second for showing this blue screen. I can't go into the BIOS or something to check the settings. I really don't know what to do...

I can't do anything! I waited 20mins for looking, if he's doing anything, but nothing happens.

Do you think you know a solution? Please post it!!!

I hope 1.800€ weren't for nothing....

rograming
203 Views
3 REPLIES 3

Edweird
Level 10
Is this a brand new machine? If not, what were you going before it started doing this?

That's highly unusual and sounds like a hardware problem. If you're still in the store's return period, I'd exchange it for a new one.

It's half a brand new machine. I got it in may, but until it were doing this, I didn't used it a week. I don't know why it does it, because nothing has touched it.

Raj_Kumar
Level 7
Try contacting ASUS support. They wo=ill be able to guide you properly.