G751jy switching between battery and AC. Shuts off when stressed.

[ufotheswe]

GPU-z logs the GPU, but I couldnt find a program that logs the CPU in a file so I can look at it later? Only the .CSV file to HWiNFO, which I couldnt find a way to read :O. Anybody who knows?

Printscreen with the monitors: https://i.imgur.com/kdjYnx2.png

TEST RUN 1:

From my first test run, I tried to play Company of Heroes 2 on the lowest settings. Today it only flickers to battery sometimes. Here is a GPU-z sensor log from when it happens. You can see at the 30 second mark I alt-TAB into the game, and it changes to battery for 4 seconds. As you can see from the picture below, the GPU memory clock changes, as well as the PerfCap. (Note: this flickering to battery happened in the game maybe 5 times in a period of 10 minutes, and also in Windows when I am opening folders and Chrome.)

https://i.imgur.com/gd9bY3D.png


TEST RUN 2:

So I tried Heroes of the Storm with high graphics, and the laptop shut off after a few minutes in game. Actually it shut of while we were loading into the game (after the hero select and the menues). As you can see, the GPU Load [%] , Memory Controller Load [%] is very low right before the shut down, because there werent much graphics, only the load screen.

Here is the GPU-z log in a .txt file from when I started the game, to when the laptop powered down: http://m.uploadedit.com/bbtc/1517764728363.txt
HWiNFO64 for the same timespan: https://share.rtechsupport.org/2327-HWI_LOG_HOTS_1535.CSV

One more thing to note is that when I boot up the laptop again, I can clearly see that it stays on battery for a few seconds during the ROG logo (before windows boots). I can see this because I have 100% brightness on battery and 0% on AC. (When I tried to boot without the battery yesterday, it wouldn't even boot into windows).

TEST RUN 3:

Heroes of the storm with lowest graphics. 30 minutes in-game, with actual gameplay and no shut downs. Changes to battery approximately once a minute for two seconds.

At about 28 minutes it changed to battery, and didn't change back. I turned off the computer manually and when I was back in windows, it recognized the AC again.

HWiNFO64 log of those 30 minutes: https://share.rtechsupport.org/hwi_log_hots_1545.CSV
GPU-z log of those 30 minutes: http://m.uploadedit.com/bbtc/1517769077744.txt

Screenshot of those 30 minutes on GPU-z: https://i.imgur.com/e9K9eK2.png

Since I am not able to view .CSV files, the only thing I notice from the GPU-z logs are the GPU Memory Clock changing to 799.8 and the PerfCap Reason to 1 during the AC disconnect.

TEST RUN 4:

So with FurMark there isnt much to say, I run it, and it shuts down before the graphics appear.

HWI: https://share.rtechsupport.org/HWI_FURMARK_1653.CSV
GPU-Z: http://m.uploadedit.com/bbtc/1517770794257.txt

[ufotheswe]

Yeah I think there is a serious problem on the motherboard that I am not able to fix with my limited hardware skills. Its sad, because I used to love this laptop too. It served me good for one year, but now my $200 acer chromebook is more valuable.

Glad to hear that you're happy with your ROG Luke, I was too, until it started not to work.

Its working for many people, and its not working for many people. What it should do is work for everybody, wouldnt you agree?