G751JY - Sleep Issues (I have read every thread and tried every fix)

[brownstein]

Ended up following the UEFI Windows 10 Clean Install thread and got the system running well...I thought. The reason that I decided to clean install was because of these sleep issues.
I have tried hibernate on/off, hybrid sleep on/off, reflashing BIOS 211 over itself again, downgrading to 209 and flashing it over itself, etc,etc,etc.

Here is the issue as it stands now:

Sleep works fine after a reboot, it times out at the set time and sleeps and when I go to wake it up, it is instant! perfecto!

after the first sleep/wake cycle after a reboot, the system will not automatically sleep anymore. However, I was also suffering from the 'system unattended timeout' issue where my system would sleep after 2 min. After digging around I found that solution and changed the setting in advanced power options.
But, it is only that sleep mode that will consistently works, until a reboot is performed, then I get the one-time normal sleep.

Here is the secondary issue: The time it takes for my computer's display to show after being woken seems to get longer as my computer runs without being rebooted.
Waking is instant for the first while, but then if I leave it overnight, then go to work, then come home and wake it, it takes anywhere from 45s to over a minute and a half. While it is waking up at this time, the screen is black, keyboard is lit up and the hdd activity light is working away (I read another thread regarding this being caused by intel wifi drivers or something and the wireless WOL feature - I have tried these solutions and they do not work).

Sleep is driving me nuts! and cannot find THE solution that fixes this. I can live with only the system unattended timeout sleep working, as it seems to do the same job, but not having instant wake is killing me.

HELP.


Edit: Maybe I am being too picky? Shouldn't the system wake from sleep instantly all the time? I have confirmed that it is not going into or coming out of hibernate and I even when into the power management options of the Nvidia Control Panel to maximize performance as well as trying some AMD driver fix about disabling ULPS - no dice.

[dhau001]

This is a summary of what's happening.

1) Clean boot, everything works great. Sleep settings work as intended.

2) Put the computer to sleep manually or automatically.

3) Wakes computer with USB keyboard or mouse, wired or wireless, the computer goes into "system unattended sleep timeout" mode.

4) Your computer will now go to sleep every 2 minutes of inactivity unless you adjust the system unattended sleep timeout from 2 minutes to whatever minutes you wanted. Registry editing required. Directions somewhere in this forum.

5) If you use the power button to wake the computer, the computer will not go into system unattended sleep timeout mode and will work as originally intended.

6) The current fix has flaws. When waken in system unattended sleep timeout mode, the computer thinks it is idle and breaks a few programs. The perceived idling will start idle maintenance tasks like disk optimization, indexing, and virus scanning.

7) Easy way to test this is by installing msi afterburner and use the hardware monitor. When working as intended, the hardware monitor will monitor. If awakened in system unattended sleep timeout mode, the monitoring will freeze in place. If waken with power button, the hardware monitor will continue monitoring and is not in system unattended sleep timeout mode.

😎 The real problem is the USB controller.
With the powercfg -lastwake command, this is what it shows-

Instance Path: PCI\VEN_8086&DEV_8CB1&SUBSYS_85341043&REV_00\3&11583659&0&A0
Friendly Name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Description: USB xHCI Compliant Host Controller
Manufacturer: Generic USB xHCI Host Controller

9) That controller is the real source of the problem. Waking from any usb device will result in system unattended sleep timeout mode. Windows 10 for some reason thinks an usb wake is an unattended wake on lan event. Should be registering as user activity instead.

10) How to fix? We will probably need microsoft to fix the usb issue or possibly get a new driver for the intel usb 3.0.

11)Never had this problem prior to the anniversary update. After upgrading to the anniversary update, this problem occurred and drove me nuts as it shuts off every 2 minutes. Did a clean install with latest windows media creation tool and the problem persists. With this post, I hope somebody more advanced will see this and comes up with a real solution.

12) There is a discrepancy with my theory, if I wake the computer with my xbox one controller with the wireless adapter, the computer wakes normally and every is functional. Afterburner monitor works and is monitoring and no 2 minutes sleeps.

13) Waking in unattended mode, you can use the xbox one controller to exit the mode by simply turning it on. My frozen hardware monitoring resumed it monitoring and the sleep timeout is working as intended. I believe the xbox is sending the computer an user activity signal and brings the system out of unattended mode instantly whereas usb keyboards and mice does not regardless of how many times you press the keys or move the mouse. Can also switch to another user and back and it will exit unattended mode.

[brownstein]

dhau001 wrote:
This is a summary of what's happening.

1) Clean boot, everything works great. Sleep settings work as intended.

2) Put the computer to sleep manually or automatically.

3) Wakes computer with USB keyboard or mouse, wired or wireless, the computer goes into "system unattended sleep timeout" mode.

4) Your computer will now go to sleep every 2 minutes of inactivity unless you adjust the system unattended sleep timeout from 2 minutes to whatever minutes you wanted. Registry editing required. Directions somewhere in this forum.

5) If you use the power button to wake the computer, the computer will not go into system unattended sleep timeout mode and will work as originally intended.

6) The current fix has flaws. When waken in system unattended sleep timeout mode, the computer thinks it is idle and breaks a few programs. The perceived idling will start idle maintenance tasks like disk optimization, indexing, and virus scanning.

7) Easy way to test this is by installing msi afterburner and use the hardware monitor. When working as intended, the hardware monitor will monitor. If awakened in system unattended sleep timeout mode, the monitoring will freeze in place. If waken with power button, the hardware monitor will continue monitoring and is not in system unattended sleep timeout mode.

😎 The real problem is the USB controller.
With the powercfg -lastwake command, this is what it shows-

Instance Path: PCI\VEN_8086&DEV_8CB1&SUBSYS_85341043&REV_00\3&11583659&0&A0
Friendly Name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Description: USB xHCI Compliant Host Controller
Manufacturer: Generic USB xHCI Host Controller

9) That controller is the real source of the problem. Waking from any usb device will result in system unattended sleep timeout mode. Windows 10 for some reason thinks an usb wake is an unattended wake on lan event. Should be registering as user activity instead.

10) How to fix? We will probably need microsoft to fix the usb issue or possibly get a new driver for the intel usb 3.0.

11)Never had this problem prior to the anniversary update. After upgrading to the anniversary update, this problem occurred and drove me nuts as it shuts off every 2 minutes. Did a clean install with latest windows media creation tool and the problem persists. With this post, I hope somebody more advanced will see this and comes up with a real solution.

12) There is a discrepancy with my theory, if I wake the computer with my xbox one controller with the wireless adapter, the computer wakes normally and every is functional. Afterburner monitor works and is monitoring and no 2 minutes sleeps.

13) Waking in unattended mode, you can use the xbox one controller to exit the mode by simply turning it on. My frozen hardware monitoring resumed it monitoring and the sleep timeout is working as intended. I believe the xbox is sending the computer an user activity signal and brings the system out of unattended mode instantly whereas usb keyboards and mice does not regardless of how many times you press the keys or move the mouse. Can also switch to another user and back and it will exit unattended mode.

Any news on this situation? I am still living with this **** show - my laptop rarely sleeps now unless I force it. I have it hooked up to an external monitor so I always use the mouse/kybd to wake it.