Showing results for 
Search instead for 
Did you mean: 

G751JY Bluetooth error?! plz help!

Level 7
Bluetooth stopped working. Inside "Devices & Printers" there is a yellow exclamation triangle over the Desktop Device. Click under that hardware tab & I see the yellow triangle over the Intel Bluetooth logo with this error message "Windows has stopped this device because it has reported problems. (Code 43)"

Can anybody help me get it running again? Can I reinstall the driver or something?

Level 14
a quick goole shows this to be a Windows 10 issue, 1.Run the Troubleshooting Wizard; 2.Check the hardware documentation. Most likely windows 10 auto installed a generic driver for your Bluetooth adapter. I would Download the latest for your notebook Asus Support Downloads uninstall the Bluetooth driver in Device Manager and install the ASUS supplied driver.
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro