geneticweapon wrote:
There is no easy fix, the laptop would have to be disassembled to repair this. If you need repair, I would send it to Asus, and not to the retailer you bought it from. All a retailer is going to do is ship you out a new replacement, and it's highly likely IMO that you'll get another screwed up laptop sent to you.
The quality control on these machines is garbage, plain and simple. Keyboard keys that are dead, tilted, or not centered/grinding against the chassis, speaker wires that are severed during assembly, speaker software that's borked, screen lightbleed, screens that don't work, trackpads not glued in right, cpu's that get too hot, a Steam button that opens in Big Picture Mode/is useless, USB's on left side that don't work properly, display port that freezes/bluescreens the machine... such a joke. When buying one of these laptops, the chances of you experiencing one or more of these problems is extremely high. I would never ever recommend one of these machines to anyone, and it sucks because they could have been awesome.
I can only agree with you mate. This could have been a super machince, but ASUS is screwing this up big time. They fail on 3 key areas:
1. recent quality as you mentioned. This is full disrespect to the users.
2. poor support. RMA is the only way, they dont care about you at all after the PC is bought.
3. lack of respect at user requests. Just look at the ridicoulus one sided subwoofer thing coupled with bad sound. They wer not able to fix this since years, simply cause they dont care.
ASUS, I am not happy anyomre .... eh ... not like anyone from the company will listen to this.
Sincerely,
Your Ex ROG fan.
