01-21-2016
06:25 AM
- last edited on
03-05-2024
07:34 PM
by
ROGBot
01-21-2016 07:26 AM
01-21-2016 08:17 AM
03-19-2016 01:48 PM
03-19-2016 10:24 PM
03-20-2016 12:38 AM
03-21-2016 12:42 PM
Elharawy wrote:
Hello everyone,
I have had MY ROG G 751J for almost 14 months now, it was acting great.
2 days ago i have noticed that my battery is stuck at 0% although indicating that its plugged in and charging (attached image)
then the laptop suddenly shutdown completely. I re-opened the laptop worked fine till after i logged into the Windows then it shut down again, kept on repeating the same process 6 - 8 times unfortunately same result.
I restated the laptop and signed in with the safe mode ( works fine ) i backed up my recent data and restored the windows back to factory settings and installed all drivers and updates, after restoration it worked fine, yet with the same battery problem. then i turned it off and went out, 5 hours later i came back home tried to use the laptop, but the same issue happened again .
The battery ins't charging ( laptop on and off)
I am not quite sure what might be the problem , so if any one could help that would be great. Thank you
[Update]
The laptop doesn't shutdown anymore, yet the battery LED blinks orange and the battery status changed to " 0% plugged in NOT charging" Does it mean a dead battery?
03-25-2016 11:33 PM
09-25-2017 11:39 AM