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G751 + WLAN = Heavy Lags, Rubberbanding

Wildzorn
Level 7
Hi all,

I've got the G751 for some weeks now, and have mostly played offline.

However I now started playing more online games again and I am experiencing heavy lags and rubberbanding when playing via WLAN.

Some games that are really unplayable: Counter Strike Global Offensive, Heroes of the Storm

I've updated the Intel Dual Band Wireless AC7260 drivers to the most recent version Intel had to offer online: 17.13.11.5

Unfortunately this didn't help. I also tried gaming in different WLAN environments, from high speed Asus routers to low budget Linksys routers. The lags and rubberbanding are always the same.

Connecting via LAN cable to these routers, all lags and rubberbanding is gone.

Does anybody have similar experiences or even a solution to this problem?

I deinstalled the ASUS Gamefirst software btw. No change.
kind regards
24,829 Views
27 REPLIES 27

NitroX
Level 10
Try uninstalling both Gamefirst and Gaming Center. At least this is what I've seen around the WIFI troubleshooting threads.
I will try this myself, since I don't recall to have tested online gaming on WiFi :).

Wildzorn
Level 7
I already uninstalled gamefirst which had no effect at all. I can't remember a gamecenter named software though. I'll have a look later on.
When you are trying make sure using a ping sensitive game like global offensive or any moba game.

Wildzorn
Level 7
I also uninstalled the asus gaming Center. Also didnt change a thing...

sk3tch
Level 7
No problems. Open a ticket with ASUS. I've been using WLAN exclusively.
4710HQ, 980M // 5930K, 980 SC SLI // 4930K, 980 SC // 4770K, 290X Lightning // 1pcent.com

Wildzorn
Level 7
did that... I'll let you know if this issue can be resolved somehow.
In the meantime if anyone suffered from the same problem, I'd really appreciate any hint or help.

Wildzorn wrote:
did that... I'll let you know if this issue can be resolved somehow.
In the meantime if anyone suffered from the same problem, I'd really appreciate any hint or help.


This has popped up a few times in the past couple of weeks - it has always been Gamefirst (due to the software-based QoS). Since you already uninstalled that - it's quite a mystery! Keep us posted RE: the outcome. Good luck.
4710HQ, 980M // 5930K, 980 SC SLI // 4930K, 980 SC // 4770K, 290X Lightning // 1pcent.com

hmscott
Level 12
Wildzorn wrote:
Hi all,
I've got the G751 for some weeks now, and have mostly played offline.
However I now started playing more online games again and I am experiencing heavy lags and rubberbanding when playing via WLAN.
Some games that are really unplayable: Counter Strike Global Offensive, Heroes of the Storm
I've updated the Intel Dual Band Wireless AC7260 drivers to the most recent version Intel had to offer online: 17.13.11.5
Unfortunately this didn't help. I also tried gaming in different WLAN environments, from high speed Asus routers to low budget Linksys routers. The lags and rubberbanding are always the same.
Connecting via LAN cable to these routers, all lags and rubberbanding is gone.
Does anybody have similar experiences or even a solution to this problem?
I deinstalled the ASUS Gamefirst software btw. No change.
kind regards


Wildzorn, the 7260 has for quite a while been problematic, but recent driver updates have cured most complaints, but not yours, so what make/model of router are you using, and did you update the firmware to the latest version from the vendor site (not just the autoupdate on the router)?

Using the Intel Driver Update Utility has been working, but at times Intel's site will have a newer version than the Intel Driver Update Utility shows, right now the Intel site has 17.4.0 ProSet software as the latest 1/26/2015 vs 17.3.11 12/29/2014, driver is the same 17.3.11.15 but software is another rev up, maybe that will help::
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&FamilyId=1783&ProductID=3714&ProdId=3714

But, if you are not cured with the general version everyone else is using, this slightly newer verion might not help, and it is a router incompatibility problem - if your router firmware is up to date and the Intel driver is at 17.4.0, and the problem still exists, you might need another router...

What speed does it show you are connecting?, right click on wireless adapter Status:

46100

46102

I don't have the 7260 in my G750JH, but have worked with the card in other laptops, and as I said it has been problematic. 🙂

Fortunately the drivers have improved, and many people are working fine, you might google for the router make/model + Intel 7260 or 7265 to see if there are any threads specific to your router and see if anyone solved the problems.

Also, make sure you have WPA2+AES as your encryption, and WMM enabled in the router (or disable if it is enabled).

Check your Wifi landscape to see if you have interference on your routers center channel (or close to it), and move it to a clearer spot to see if that helps. Use 5ghz if available instead of 2.4ghz as well.

I use inSSIDer to view 2.4ghz/5ghz on my PC, and Wifi Analyzer on Android (several versions named the same), it can be a surprise as to how many local AP's there are when you first look 🙂

Mine is the dlink SSID, barely above the local crowd at this location (actually an Asus RT-AC68u)

46101

inSSIDer 4 doesn't have a free trial, but you can still download the free to use inSSIDer 3.x version
http://www.techspot.com/downloads/5936-inssider.html

inSSIDer 4
http://www.inssider.com/

Please come back and let us know what you find 🙂

Dear hmscott,

at first let me thank you for your comprehensive and helpful answer.

I've already downloaded and installed the mentioned Intel drivers. Unfortunately they didn't remedy the situation.
I've also read into the Intel 7260 problems. It really strikes me that those chipsets are build into this otherwise wonderful machine. And apart from that are so widespread.

Anyways, I am using a ASUS DSL-AC68U router. (to be fair this problem also appears on any other WLAN router I tried - and that were at least 6) I am using the 5Ghz band, but I also tried going down to the 2.4 Ghz range. This also didn't change a thing. Furthermore I tried disabling and enabling the WMM settings, no change.

There is only one other WLAN in range, which uses the 2.4 Ghz band, but it's rather weak and useses different channels, so it shouldn't interfere with my wireless network.

46125

This it what my standard 5 Ghz WLAN looks like. I am kind of running into a deadend here and seriously doubt ASUS will have a solution for this issue...

Have you tried using software called WLAN Optimizer? CS Go is the only online game where my wifi causes rubberbanding.