G751 + WLAN = Heavy Lags, Rubberbanding

[Wildzorn]

Hi all,

I've got the G751 for some weeks now, and have mostly played offline.

However I now started playing more online games again and I am experiencing heavy lags and rubberbanding when playing via WLAN.

Some games that are really unplayable: Counter Strike Global Offensive, Heroes of the Storm

I've updated the Intel Dual Band Wireless AC7260 drivers to the most recent version Intel had to offer online: 17.13.11.5

Unfortunately this didn't help. I also tried gaming in different WLAN environments, from high speed Asus routers to low budget Linksys routers. The lags and rubberbanding are always the same.

Connecting via LAN cable to these routers, all lags and rubberbanding is gone.

Does anybody have similar experiences or even a solution to this problem?

I deinstalled the ASUS Gamefirst software btw. No change.
kind regards

[Wildzorn]

Hi there,

unfortunately my DSL line broke down completly. So I tested it again today on my companys cable line with the same effects and problems.
I also tried the WLAN optimizer, which also had no effect on the rubberbanding. 😞

Furthermore ASUS replied to my support ticket in the meantime. They agreed that I had tried all that I could and that I should do a final test by resetting the system to factory default. If this will not solve the problem I should send the notebook to ASUS, where it will be repaired within 10 - 15 days, given that all spare parts are availabe....

That's really not the solution I had hoped for, but on the other hand I don't want to live with a defective WLAN module... (if that is the case)

Any last thoughts on this? What would you do?

[hmscott]

Wildzorn wrote:
Hi there,
unfortunately my DSL line broke down completly. So I tested it again today on my companys cable line with the same effects and problems.
I also tried the WLAN optimizer, which also had no effect on the rubberbanding. 😞
Furthermore ASUS replied to my support ticket in the meantime. They agreed that I had tried all that I could and that I should do a final test by resetting the system to factory default. If this will not solve the problem I should send the notebook to ASUS, where it will be repaired within 10 - 15 days, given that all spare parts are availabe....
That's really not the solution I had hoped for, but on the other hand I don't want to live with a defective WLAN module... (if that is the case)
Any last thoughts on this? What would you do?

Wildzorn, the reset is the standard last ditch effort request by Asus, if it works that is great, but if not then send it in and let Asus replace the Wifi card.

Hopefully it is a bad card, and not Intel 7260 incompatibility with both your home and work AP's.

Please come back and let us know how it works out 🙂

[ChrisML]

Did you enable streaming mode in WLAN optimizer?

[Rares95]

The wireless card on the G751 is basically the best you can get at the moment. If it causes issues maybe it is faulty and should be replaced.

[sk3tch]

Rares95 wrote:
The wireless card on the G751 is basically the best you can get at the moment. If it causes issues maybe it is faulty and should be replaced.

Ditto this. As I said earlier in the thread - no problems here. Very happy with it. Could be that you have a bad module. Worth it to get it addressed now versus when it is too late. Also - if you're within the initial purchase return period, you could just return/exchange it with the store...

[Wildzorn]

Thanks, I will try the reset first, though I doubt it will change anything.
And I also don't think returning it is an option here in Germany, but I will have to check on that.

thanks anyways to everyone who tried to help me!

[Wildzorn]

I solved it!

Until now my wlan ran in DHCP mode with dynamic nameserver. Just by chance I set a manual ip address and the google nameservers.
From then on, all lags and rubberbanding are gone...

[hmscott]

Wildzorn wrote:
I solved it!

Until now my wlan ran in DHCP mode with dynamic nameserver. Just by chance I set a manual ip address and the google nameservers.
From then on, all lags and rubberbanding are gone...

Wildzorn, good work 🙂

Glad to hear that did it for you, it happens more often than people realize, the local ISP DNS isn't always the fastest nor the most secure/accurate. It is odd that it happened from 2 different locations... same ISP for both places?

Here are a couple of tools I use to get an optimized DNS from a location:

namebench - Open-source DNS Benchmark Utility
https://code.google.com/p/namebench/

namebench should be enough now, but you can also check out DNS Benchmark

Domain Name Speed Benchmark
Are your DNS nameservers impeding your Internet experience?
https://www.grc.com/dns/benchmark.htm

Have fun 🙂

[Evil_Hotdog]

Wildzorn wrote:
I solved it!

Until now my wlan ran in DHCP mode with dynamic nameserver. Just by chance I set a manual ip address and the google nameservers.
From then on, all lags and rubberbanding are gone...

Can sombody explain how i do this? I have the same issue, every few minutes i got this lag spike for about 3 seconds.

[Smokealot]

Evil Hotdog wrote:
Can sombody explain how i do this? I have the same issue, every few minutes i got this lag spike for about 3 seconds.

UP ! I have the same problem ! 😉

Mostly playing WoW.. at some point for no particular reasons, the games pause for a few seconds.. then ''catch up the lag spike''.