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G750JZ Wi-Fi problems at windows start-up

Radu121
Level 7
Hey guys,
I recently bought a G750JZ, installed Windows 8.1 and noticed that every time I log into Windows at start-up I have do disconnect and reconnect from my WiFi router in order to connect to the internet. Otherwise, my laptop connects to the router but with a limited connection. It also works if I press Fn+F2 twice to enable and disable airplane mode. My Network adapters are:

Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller
and
Killer Wireless-N 1202 Network Adapter

Also, the first two or three days after I installed Windows 8.1 the Wifi card worked just fine and connected to the internet at every start-up.

Thank you in advance,
Radu
5,296 Views
5 REPLIES 5

Radu121
Level 7
So I guess I am the only one with this issue ? 😞

Radu121 wrote:
So I guess I am the only one with this issue ? 😞


Radu121, you didn't post what router make/model and firmware version you are talking with your G750JZ...

I had problems with my G750JH communicating with my ASUS RT-AC68U, I updated to the latest firmware for the ASUS RT-AC68U and was stable after that. I had already updated my G750JH laptop Killer Wireless driver.

42724

Update your router firmware - go directly to the vendor site and download from there - don't rely on the built-in router update service - it doesn't always get the latest.

Here is the list of places I look for updates for my G750JH; the best way to get a stable fully functioning G750/G751 is to update all the drivers / apps to the latest Windows 8.1 release.

The G750JW/JX/JH/JM/JS/JZ download areas haven't had new updates for a while, BIOS updates still happen in your model's support area, so check there from time to time.

The G750/G751/551/500/etc share the same basic hardware components; check support download areas for new hardware for newer drivers.

Asus maintains central support areas for hardware component features common to all products, those areas usually have the latest drivers after new hardware releases, sometimes there is a lag before the newer drivers show up there, so still to new product releases support downloads for the latest drivers.

Asus G751 Support / Download areas - Asus hasn't updated all the versions of these support areas, this link discusses the 3 locations were started independantly and not sync'd/updated through to the latest driver releases - check them all to be sure.
http://rog.asus.com/forum/showthread.php?55572-Asus-G751-Support-Download-areas&p=461698&viewfull=1#...

This G751JM/JT/JY/JL download area has the latest drivers of all the G750/G751 support download areas:

G751 Support / Download Areas - Newest - has all 4 G751 models
http://www.asus.com/Search/?SearchKey=g751

G750 Support / Download Areas - Newest - has the G750JY/JZ/JS/JM/JH models
http://www.asus.com/Search/?SearchKey=g750

G750JX - new support location, updates?
http://www.asus.com/Notebooks_Ultrabooks/ASUS_ROG_G750JX/

G750JW - new support location, updates?
http://www.asus.com/Notebooks_Ultrabooks/ASUS_ROG_G750JW/

Here are the latest Asus posted VGA drivers currently 347.25 ; it's better to get the latest from Nvidia - 347.88

Asus doesn't modify the drivers, they release the identical driver packages as Nvidia releases.
http://support.asus.com/Download.aspx?SLanguage=en&m=VGA&p=3&s=111

Notebook Audio drivers - Realtek 7443 - current confirmed to work on G751/G750, some G750 users say 7335 works best for them, if you find a newer release version that works, please let us all know which version and G750/G751 model it works on.
http://support.asus.com/Download.aspx?SLanguage=en&m=Audio&os=30

Notebook Card Reader (realtek) G750 / G751(?)
http://support.asus.com/Download.aspx?SLanguage=en&m=Card+reader&os=30

Notebook Bluetooth drivers
http://support.asus.com/Download.aspx?SLanguage=en&m=Bluetooth&p=3&ft=27&os=30

Notebook WLAN drivers (no Intel)
http://support.asus.com/Download.aspx?SLanguage=en&m=WLAN&os=3

Notebook LAN drivers
http://support.asus.com/download.aspx?SLanguage=en&p=3&s=589&m=LAN&os=&hashedid=n%2fa

KBFilter driver
http://support.asus.com/download.aspx?SLanguage=en&p=3&m=KBFilter&hashedid=n%2fa

Asus Backtracker for Windows 8.1 download
http://support.asus.com/download.aspx?SLanguage=en&p=3&m=Backtracker&hashedid=n%2fa

Asus Backtracker FAQ
http://www.asus.com/support/FAQ/1008640/

Asus SmartGesture
http://support.asus.com/download.aspx?SLanguage=en&p=3&m=ASUS+Smart+Gesture&hashedid=n%2fa

Asus Touchpad
http://support.asus.com/Download.aspx?SLanguage=en&m=Touchpad&os=30

Asus ATK Package
http://support.asus.com/download.aspx?SLanguage=en&p=3&m=ATK%20Package&hashedid=n/a

Asus GPU Tweak for Graphics Cards, currently at release 2.7.9.0 for the G750JW/JX/JH and G751JT/JY
http://support.asus.com/download.aspx?SLanguage=en&p=9&m=ASUS%20GPU%20Tweak%20for%20Graphics%20cards...

Asus GPU Tweak for Laptops, currently at release v1.0.9 for the G750JS/JM/JZ and other new ROG laptops with Optimus
http://support.asus.com/download.aspx?SLanguage=en&p=3&m=ASUS+GPU+Tweak+for+Laptops&hashedid=n%2fa

Here are the Asus posted VGA drivers, it's better to get the latest from Nvidia - currently 347.88
http://support.asus.com/Download.aspx?SLanguage=en&m=VGA&p=3&s=111

Nvidia Drivers direct from Nvidia
http://www.geforce.com/drivers

Asus stopped updating their Intel INFUpdate support area, so go directly to Intel to get the latest chipset INF - currently 10.0.26
https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-

For the G750JH/JZ RAID and G751JY PCIE SSD, or if you have implemented RAID, the latest SetupRST.exe is currently 13.6.0.1002
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=Intel+Rapid+Storage+Technology+%...

Please come back and let us know how that works out 🙂

Radu121
Level 7
Thx a lot!
I updated my Intel INFUpdate from their support area at
https://downloadcenter.intel.com/Sea...816&ProdId=816

and I haven't had any problems the last 5 days.

Radu121 wrote:
Thx a lot!
I updated my Intel INFUpdate from their support area at
https://downloadcenter.intel.com/Sea...816&ProdId=816
and I haven't had any problems the last 5 days.


Radu, thats good to know, it was the chipset driver, not the actual wireless driver, interesting. 🙂

Note that copying URL's from a post won't work for really long URL's as a click/drag to end of line / copy - you need to right click and then select "Copy Link Location" to get the whole URL, here it is again:

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&FamilyId=42&ProductID=816&ProdId=816

Now that all your drivers are up to date, you can kick back for a few months before checking again. Stability is good 🙂

hmscott wrote:
Radu, thats tood to know, it was the chipset driver, not the actual wireless driver, interesting. 🙂

Note that copying URL's from a post won't work for really long URL's as a click/drag to end of line / copy - you need to right click and then select "Copy Link Location" to get the whole URL, here it is again:

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&FamilyId=42&ProductID=816&ProdId=816

Now that all your drivers are up to date, you can kick back for a few months before checking again. Stability is good 🙂


So, unfortunately, the problem returned after I updated my nVIDIA GTX880M driver to the latest version. I have no idea how these could be related.