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G750JX rubberized matte surface peeling

anphi
Level 8
Hi,

I've recently bought a G750JX and did not encounter any issues except for the matte coating on the outer lid of the laptop which started peeling at the left and right edges. I took care of the laptop very well and did not dropped it at all and the only reason I could think of is the backpack that rubbed against the edges when the laptop is stored inside. The problem isn't obvious but when you take a closer look you could clearly see the coating chipped off revealing the black plastic underneath. For a premium laptop, this issue is really serious and i did not expect the coating to be so vulnerable. The laptop is only one month old.

Anyone facing the same problem??
Is it possible to get a replacement unit??
864 Views
9 REPLIES 9

Pitcher1
Level 9
please send to service center to check.

kingfish
Level 7
with the laptop being used put and remove from the bag, wipe everyday with cloth, its normal that the matte finishing will go as it goes older. i have the experience and it's not an issue i think. it's normal for any finishing to fade away as it gets older.
G751JT | 24GB | 2 x 1TB HDD | Nvidia GTX 970M | Windows XP

The thing is it's just one month and it already had this issue. I'm worried that my laptop would look like a piece of junk over the years >.<

anphi wrote:
The thing is it's just one month and it already had this issue. I'm worried that my laptop would look like a piece of junk over the years >.<


no, you can always customize it..me i was planing to apply red and yellow 🙂 just a plan 🙂
G751JT | 24GB | 2 x 1TB HDD | Nvidia GTX 970M | Windows XP

Darnassus
Status Under Review
kingfish wrote:
no, you can always customize it..me i was planing to apply red and yellow 🙂 just a plan 🙂


Lol.. typical of you, Kingfish. ;d

http://youtu.be/Fbn49boptJg?t=7m10s hehe

Darnassus
Status Under Review
Thanks for the heads up, I'll be looking for some carry bag with extra soft lining.

Infact, I might use that white bag the laptop comes wrapped in inside the packaging when bought, then put it into the laptop bag.

ZERO013
Level 7
Welcome to the world of Softtouch.... we've been using this garbage coating in the automotive world for years and this is typical... it doesn't hold up to high traffic areas of friction or touch.... but its nice and soft compared to the cold dead plastic under it 😛 .....either work it all off so it doesn't look like its worn or do what car makers should be doing where they use it... wrap it in some nice leather 😉
G750 JW-DB71
Samsung 840 EVO 1TB

Asus Maximus V Formula
Intel I7 3770k
Coolermaster CM 690 Mid-Tower
Coolermaster V8
G.Skill Trident X 8GB 2400
EVGA GTX 670
Lite-On 12x BD burner
Lite-On 24x Dvd Burner
Asus VS247 Monitor x2
Corsair HX850w PS
OCZ Vertex 3 Max Iops 120GB
OCZ Vertex 3 120GB
WD 2TB Caviar Black
Xigmatek 140mm Crystal series Red LED fan x4
Xigmatek 120mm Crystal series Red LED fan
Coolermaster 80mm slim backside MOBO processor section fan

Yup, it's definitely one of the best surfaces i've ever felt in a laptop.....gives the feeling of being premium. Sigh, if not because of the dusty environment i live in, i won't even bother to keep my laptop in the bag and this problem wouldn't have occured. But still, it peels way too soon although the bag is the only thing that comes into contact with the edges.:(

I just purchased a g750jx and its doing the same thing , So i called amazon yesterday to get a replacement. For 1700 bucks its shouldn't be peeling. So they sent me out a replacement next day....sweet, thanks Amazon.