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G750JH-DB71, screen gets mucked when close and open lid while on

Blaise
Level 8
My G750JH-DB71 is 2-1/2 years old and has performed like a champ! But over the last week or so, I've been finding when I close and then reopen the lid (while machine is running), the screen is sometimes whacked. WHEN THIS HAPPENS, Sometimes it's all white but more often it looks like a single row of pixels is duplicated all the way down the screen.

Sometimes I can clear it by closing and reopening the lid ... other times I simply have to power it down for a hard reboot (yikes!).

It has a GEFORCE GTX-780M video card, 24GB RAM, a 250 GB SSD boot drive (2x128 GB M.2) and 1 TB 7200 rpm hard drive. It's running Windows 8.1-64. OS is configured to "do nothing" when lid is closed.

The intermittent nature of this leads me to think that it might be a faulty wire leading to the video display, but I guess it could be a lot of things.

Anyone see or know anything about this kind of behavior?
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1 REPLY 1

mintys1
Level 7
Blaise wrote:
My G750JH-DB71 is 2-1/2 years old and has performed like a champ! But over the last week or so, I've been finding when I close and then reopen the lid (while machine is running), the screen is sometimes whacked. WHEN THIS HAPPENS, Sometimes it's all white but more often it looks like a single row of pixels is duplicated all the way down the screen.

Sometimes I can clear it by closing and reopening the lid ... other times I simply have to power it down for a hard reboot (yikes!).

It has a GEFORCE GTX-780M video card, 24GB RAM, a 250 GB SSD boot drive (2x128 GB M.2) and 1 TB 7200 rpm hard drive. It's running Windows 8.1-64. OS is configured to "do nothing" when lid is closed.

The intermittent nature of this leads me to think that it might be a faulty wire leading to the video display, but I guess it could be a lot of things.

Anyone see or know anything about this kind of behavior?


I have this issue on my old G750-jh, I haven't done anything about it yet as I got the new G752-vy
When I was looking for a fix I found a you tube video about the screen connector working loose after time and multiple open/shut times etc..
I think you can easily remove the screen bezel and peel the tape off the screen connector reseet the connector and reapply the tape..
Hope this helps..
G750 -JHA -32GB -256GB SSD -512GB SAMSUNG 840 PRO SSD
Windows 8.1...Home Ed.
Latest Kit..Sep 2016
G752-VY-32GB- 2 X 256GB SSD'S + 512GB SAMSUNG 840 PRO Windows 10 Home Edition.