cancel
Showing results for 
Search instead for 
Did you mean: 

G74: Win 8.1 Pro, Optical Drive won't read DVD

Boosted_R
Level 8
FIXED... See Post #6

Hey, wondering if anyone else has had this issue. Was working great on Win 7. Tried to read a DVD today, and it doesn't recognize a DVD.

Saw other threads about modifying registry but mine seem to look ok, didn't find any high/low filters. I did change Default from "no value" to "BD-ROM Drive" with no change

31996

Any ideas would be great, Thanks
GL702VSK / GTX 1070 / M.2 960 EVO

HTPC MINI-ITX / FRACTAL CORE 500 / GIGABYTE GA-AB350N / GTX 1050 Ti Windforce OC 4G / RYZEN 5 1600 3.9GHz / M.2 960 EVO / G.SKILL Ripjaws V Series 3200MHz
OLD
ASUS G74SX-XC1 / INTEL 7260 AC / Samsung 850 PRO / TUNIQ TX-4 / BIOS 203 / 335.23
6,402 Views
5 REPLIES 5

indianacarnie
Level 8
Welcome to Win8.

You could try running a sfc/scannow but I don't know if it will cure your problem. Maybe. It fixed mine when I had the same problem in Win7. Tried 8 as .... whatever the Beta was called AND the RC version ..... had the same problem and more too numerous to mention.
G74Sx BBK-8 Crucial M4 128GB.SSD/W.D.500Gb.@7200 HHD 16GB. RAM Stock otherwise.

An End,even with Terror is better than Terror without End. F.Nietzsche

Pitcher1
Level 9
try reinstall DVD driver.

Boosted_R
Level 8
Will try those things, will let you know how it goes. Thanks
GL702VSK / GTX 1070 / M.2 960 EVO

HTPC MINI-ITX / FRACTAL CORE 500 / GIGABYTE GA-AB350N / GTX 1050 Ti Windforce OC 4G / RYZEN 5 1600 3.9GHz / M.2 960 EVO / G.SKILL Ripjaws V Series 3200MHz
OLD
ASUS G74SX-XC1 / INTEL 7260 AC / Samsung 850 PRO / TUNIQ TX-4 / BIOS 203 / 335.23

getjohnalive
Level 7
maybe you could also install Intel® Rapid Storage Technology V.11.7.0.1013. I also had problem where my Bluray/DVD optical Drive could not read my dvd or bluray discs, but it is fixed after install Intel® Rapid Storage Technology V.11.7.0.1013 and if you still have problem with your Optical Drive after installing this driver, then your optical drive hardware may be damaged. and you should replace it.

Boosted_R
Level 8
SO ITS FIXED, AND A CRAZY FIX IT WAS lol

Tried everything suggested, but nothing worked, lastly I tried Power4Gear, still nothing.

So I ejected the bay to look at the lasers, they were fine. Was thinking maybe the laser module had some how lost the home position, so I manually moved the laser module back to home position (center). This was all done with the laptop was powered ON and OS running.

Put in a CD to try it, and what do you know it worked, tried a DVD and it worked.

I could only imagine the amount of DVD drives that were replaced because of this lol.... and no the laser module wasn't stuck before, because you hear it seeking (moving back and forth)

Overall, I'm pretty happy with the fix, it's possible to damage the drive doing this, but after running out of options it was worth it 😄
GL702VSK / GTX 1070 / M.2 960 EVO

HTPC MINI-ITX / FRACTAL CORE 500 / GIGABYTE GA-AB350N / GTX 1050 Ti Windforce OC 4G / RYZEN 5 1600 3.9GHz / M.2 960 EVO / G.SKILL Ripjaws V Series 3200MHz
OLD
ASUS G74SX-XC1 / INTEL 7260 AC / Samsung 850 PRO / TUNIQ TX-4 / BIOS 203 / 335.23