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G74 touchpad and media issues

DDustin
Level 7
My touch pad goes through fits of not working. Sometimes it won't work at all, sometimes it'll start and stop or partially move a little bit and then stop, also my cursor randomly clicks spots making typing impossible(did it twice typing this sentence)(not sure if that's related).

How do I figure out which driver to use and how do I download it? When I go to the drivers thread and click on it its just a huge list of files and folders.

Also my Blu-ray burner doesn't work. It doesn't play blurays or DVDs. Every program I use to open it crashes right away. Is there a driver to fix this? or something else?

Thanks in advance

Dustin
G74SX-3DE
I7-2670QM Processor 2.2-3.1GHZ
3x4gb DDR3 1333mhz RAM
Crucial M4 256gb SSD + Stock 750GB 7200.4RPM HDD
nVidia GeForce GTX 560M 3GB vram GDDR5 DX11
167 Views
17 REPLIES 17

Muratus
Level 10
This is a good one. http://www.youtube.com/watch?v=iUN9CKMSSwg . Your looking to remove any possible small short that maybe happening. Removing the metal sticker isn't always enough, which is why I like to put electrical tape over any metal areas below where the touchpad is. On that G73's that is mostly the HD connector board.
Asus G73M (Used to be G73SW-BST6 now renamed to M for the Muratus edition)

  • Intel Core i7-2630QM
  • 1080p (1920x1080) LCD (upgraded)
  • Samsung pm830 256GB SSD
  • Sansung 750GB 7200rmp 2nd HD
  • Bluetooth ( added )
  • Blu-ray/DVD ( upgraded )
  • Windows 8 Pro 64bit


Mods:

DDustin
Level 7
Any thoughts on how to fix my media issues?
G74SX-3DE
I7-2670QM Processor 2.2-3.1GHZ
3x4gb DDR3 1333mhz RAM
Crucial M4 256gb SSD + Stock 750GB 7200.4RPM HDD
nVidia GeForce GTX 560M 3GB vram GDDR5 DX11

dstrakele
Level 14
Check out http://rog.asus.com/forum/showthread.php?12506-slimtype-bd-e-ds4e1s-WILL-NOT-READ-ANY-MEDIA. I recommend trying the UpperFilers/LowerFilters registry edit first, but there are several other recommendations for you to try in that thread.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

Muratus
Level 10
Your blu-ray drive may have just gone out. They are not very high quality. Do you have a DVD drive that you can put in and test if it works?
Asus G73M (Used to be G73SW-BST6 now renamed to M for the Muratus edition)

  • Intel Core i7-2630QM
  • 1080p (1920x1080) LCD (upgraded)
  • Samsung pm830 256GB SSD
  • Sansung 750GB 7200rmp 2nd HD
  • Bluetooth ( added )
  • Blu-ray/DVD ( upgraded )
  • Windows 8 Pro 64bit


Mods:

DDustin
Level 7
It'll run games and software disks the problem is when I open a media player to play it the media player crashes. Its honestly never really worked, it was always intermittent. Now its just not happening.
G74SX-3DE
I7-2670QM Processor 2.2-3.1GHZ
3x4gb DDR3 1333mhz RAM
Crucial M4 256gb SSD + Stock 750GB 7200.4RPM HDD
nVidia GeForce GTX 560M 3GB vram GDDR5 DX11

Muratus
Level 10
Windows Media Player? Have you tried to download a different media player like VLC?
Asus G73M (Used to be G73SW-BST6 now renamed to M for the Muratus edition)

  • Intel Core i7-2630QM
  • 1080p (1920x1080) LCD (upgraded)
  • Samsung pm830 256GB SSD
  • Sansung 750GB 7200rmp 2nd HD
  • Bluetooth ( added )
  • Blu-ray/DVD ( upgraded )
  • Windows 8 Pro 64bit


Mods:

Muratus wrote:
Windows Media Player? Have you tried to download a different media player like VLC?


Yep it happens with VLC too. I've got Cineplayer, VLC, and one other I cant recall and they do it. Honestly I downloaded VLC because none of the others have ever worked. I've never been able to play disks from anything other than VLC.
G74SX-3DE
I7-2670QM Processor 2.2-3.1GHZ
3x4gb DDR3 1333mhz RAM
Crucial M4 256gb SSD + Stock 750GB 7200.4RPM HDD
nVidia GeForce GTX 560M 3GB vram GDDR5 DX11

Muratus
Level 10
If it was me, I'd back up my data and re-install Windows. It's highly doubtful that a hardware error would cause only media player to not work. Something in the software is causing this. It could take a tremendous amount of time to track that down. Re-installing Windows would be quicker, plus you then know your back to square one.
Asus G73M (Used to be G73SW-BST6 now renamed to M for the Muratus edition)

  • Intel Core i7-2630QM
  • 1080p (1920x1080) LCD (upgraded)
  • Samsung pm830 256GB SSD
  • Sansung 750GB 7200rmp 2nd HD
  • Bluetooth ( added )
  • Blu-ray/DVD ( upgraded )
  • Windows 8 Pro 64bit


Mods: