G74 sent to RMA with the following repairing description:

[380mcn]

like i said, once i had time i would ship the G74 to Asus. Yesterday was the day.
In the repairing order one could read:

1. Dead Battery
2. Screen Flicker on low brightness
3. Erratic Touch pad
4. Squeaky Space bar

I will update this thread when g74 comes back!
hope you had a nice Christmas and a happy 2012.

[BrodyBoy]

Best of luck....I really hope they do a good job for you!!

[fostert]

Yep, best wishes...I'll be watching this one carefully. Whats the best case scenario? A new G74?

[BrodyBoy]

fostert wrote:
Whats the best case scenario? A new G74?

Not a chance! The best case is that they simply....successfully...fix the issues he's sending it in for.

[380mcn]

lol i would never believe in a new G74.. ..asus RMA has a lot of bad reputation in portugal.

[PILGRIM]

380mcn wrote:
lol i would never believe in a new G74.. ..asus RMA has a lot of bad reputation in portugal.

Same here. Good luck to you, too.

This makes me think also of the poor ASUS Care here in my part of China.
If it happens to me... (God forbid, it won't!:))

[Vulkon]

I'm really looking forward to see their actions. Maybe I'll send mine too if they can solve those problems.

In mother language now: Bom Natal 😛

[chrsplmr]

Relax..it is a whole new ROG...asus has made sweeping changes across the
board...it is amazing really....i think as the year unfolds we will see a whole
new asus with an updated attitude....the Eee and the cloud..
asus really is on the cutting edge..always adapting...think appl'sus...

good luck... it is a shame though, the damage a few with lax
work ethics can do to all the efforts of the company..the little
people behind the keyboards...and tech tables that do it with passion.........
and ....with so many looking for work.

please keep us updated..
where it can be seen...and handled.

I love when someone comes in (not you sir, you came asking..as it should be)
expecting a terrible experience....get here...and find..
wait..
but...
what about...?
that was it ??? wow...thanks................

I have found that most are but one polite post away from
an effective resolution....c.

[Thai09]

chrsplmr wrote:
Relax..it is a whole new ROG...asus has made sweeping changes across the
board...it is amazing really....i think as the year unfolds we will see a whole
new asus with an updated attitude....the Eee and the cloud..
asus really is on the cutting edge..always adapting...think appl'sus...

good luck... it is a shame though, the damage a few with lax
work ethics can do to all the efforts of the company..the little
people behind the keyboards...and tech tables that do it with passion.........
and ....with so many looking for work.

please keep us updated..
where it can be seen...and handled.

I love when someone comes in (not you sir, you came asking..as it should be)
expecting a terrible experience....get here...and find..
wait..
but...
what about...?
that was it ??? wow...thanks................

I have found that most are but one polite post away from
an effective resolution....c.

Are you on drugs or something much worse, beer, maybe rice whiskey??

Asus is on a downhill rollercoasterride, their products sucks, and their RMA sucks, and their whole attitude sucks.

Want to know more??

Read my posts...

It don´t matter (intentional ghetto lingo, trying to keep up, or down with you stupid kids) - where you live on the planet, the "support" is just a pain in the butt!

Utilities?

Recommending WinFlash for Bios upgrade? Hohohohooo!!! Sure way to brick the thang...

Asus Live Update? Sucks bigtime...

And on and on and on in the same manner.

[BrodyBoy]

There are no excuses for poor quality control. If there are employees with lax ethics and workmanship....well, that's who you hired, and that's the work you're shipping out. And there are no excuses for poor customer service. Companies prioritize these things, or they don't. It's not like Asus' reputation has been bruised by a couple bad apples...they have more than earned their reputation, on every level.

If they intend to change that, they have a lot to prove. They have not earned the benefit of the doubt.