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g73jh-A1 GPU overheating or faulty ?

Hamza_Malik
Level 7
Hi guys, Im coming back to this site after a long time because my g73jh-A1 had been going problem-less for a long time :cool:
But i guess that streak came to an end 😞
The problem is whenever i run a game or even a benchmark the gpu temp goes up high to 104 C, 90 C incase of dota 2
Some blue lines start to appear on the screen , the blue lines start coming in some of the objects in the game or when i minimize, in the grooves of my background wallpaper.
And immediately when i quit the game or stop the benchmark, the blue lines disappear as the temp comes back down.
What do you guys think?
I get my laptop serviced (repasted,cleaned) after every 6 months or so, so i doubt dust is the issue. besides i just got it serviced like 2 months ago :'(

HELPPPP :(:(:(
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10 REPLIES 10

Clintlgm
Level 14
Sure sounds like a failing paste job, if your Fans are running all out, you could just about be sure of it.
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Pandur
Level 11
Get that paste job checked up before you risk melting it due to overheating. That way you don't have to guess if it's a poor paste job or actually a hardware failure.
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Yeah that was my intial theory too but, i always get it serviced infront of me.. i almost remember the person applying the pastes
Still ill go again next week since exams are starting
Will i get a melt down at an idle 67 C ? Supposing thermal paste has run out or something ?

Yes 67c is very high for idle temps and yes your going to damage your notebook. It sounds really like your pasting has defected completely. If you had this done only 6 months ago, I think I would find someone else to do the work this time pasting should last several years. All the Custom dealers are Custom pasting using IC Diamond paste I would insist on that by brand name. Also like I said if this tech's Pasting only last 6 months I would find another tech.
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro

Pandur
Level 11
No, there won't be any harm done at 67C. This is of course too high for idle temp, but it doesn't matter if the temp is at idle or under load with regards to doing actual damage. As long as it's below ~100C your hardware won't take any permanent damage. So the main problem with idling at 67C is how high it goes under load.

That being said, if you don't have to use it. Then leave it be. 😛

And it's not just a matter of applying paste. You can put on too much or too little paste. Both are equally harmful. And it's also possible to not cover the entire chip with paste and that's also rather disastrous of course.
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Hamza_Malik
Level 7
Oh alright,
Well where the type of paste is concerned i doubt id get any good paste in the area i live 😄
And i only get my laptop serviced every 6 months because Pakistan is kinda dusty and my fans keep getting blocked so i have to get it serviced..
Also i dont trust myself with opening it up 😄
I once got the I/O chip burnt because i didnt get the fan grill cleaned out, like ever, after getting the laptop so that was a hard lesson learned
So from my experience this laptop sure can take alot of damage before it actually gets damaged 😛

I'll get it repasted and then test it to see if that fixes it...

I would think that IC Diamond would be available, I don't think anyone really removed the heatsinks and repasted if they did they didn't do it correctly is the reason that you are having a problem now!!
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro

Hamza_Malik
Level 7
Yeah well i got it serviced again and i guess the issue was related to the paste... since it seems to be working fine now
The wierd thing is, is that when the guy removed the gpu he said the last pasting was fine since it was still there..
Where as the type of thermal paste used is concerned
The local dont really know what type they are using xD
The refer to the paste as the 'white' one or the 'gray' one 😄
But they use chinese brands thats for certain
Anyways ill keep using it, I hope it stays fine this time :mad:

Pandur
Level 11
Well that's good news. I guess you have to order your own paste and bring that in for the next service if you want anything but generic then hehe.
ROG Crosshair VIII Dark Hero
AMD Ryzen 7 5800X3D
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