03-24-202111:46 PM - last edited on 03-05-202407:06 PM by ROGBot
Hey. I got a new laptop but in a few days already started facing a problem. at the beginning I've got two crashes my laptop. The screen got many colorful pixels and got stuck until I reboot it. It happened two times. later it started like simple black screen and it's whether recovers but 3d app doesn't work or the pc stuck and I should to reboot it. sometimes I got a error in Event Viewer sometimes no. https://www.youtube.com/watch?v=Y_G6ShEbEZk
I also noticed this white texture and in Asus Crate app, can you say is it normal? looks like it is not. if there are users usin same laptop or other rogs, can you tell me do you have same? that's is Asus Armoury Crate skin
and also similar white texture when I turn on or off the shade in a game.
I have some time to return the laptop till 6 April but the store contacted Asus and They told the problem may be with the drivers. today they reinstalled them via teamviewer but the white textures still there.