1. What kind of TV is being used?
2. What HDMI port is being connected on the TV? Does this ports' audio work with another device (DVD, Apple TV, ROKU, etc.)?
3. What Sound Output Device (Settings, System, Sound,) are you using on your laptop?
4. Is the audio on your laptop working properly?
G752VSK, G75VW-3D, G51J, G1S
Homebuilt Windows Server