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G55 buescreen

KuUuUn
Level 7
I have a stroke G55-RS71. It went blue screen twice (yesterday and today) when I was just browsing internet and chatting online. After automatic reboot, it gives me a message like this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8000329F266
BCP3: FFFFF8800BB6BD60
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\070112-42837-01.dmp
C:\Users\Ken\AppData\Local\Temp\WER-87126-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409


I did a little research and looks like it's memory fail, but I don't really understand all those tech jargons. Can anyone explain to me what is causing this problem? Is it defective memory stick? How do I solve this problem?

My laptop is completely stroke with 8G of ram. (G55-RS71)
http://www.xoticpc.com/asus-g55vwrs71-limited-availability-p-4474.html

Ps: windows gadget shows that I am using 34% of ram when I am typing this post. Is it normal?
9806
608 Views
7 REPLIES 7

Shawnnepc
Level 13
Please upload your minidump and I'll debug it for you.

It's located here on your PC: C:\Windows\Minidump\070112-42837-01.dmp



KuUuUn wrote:
I have a stroke G55-RS71. It went blue screen twice (yesterday and today) when I was just browsing internet and chatting online. After automatic reboot, it gives me a message like this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8000329F266
BCP3: FFFFF8800BB6BD60
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\070112-42837-01.dmp
C:\Users\Ken\AppData\Local\Temp\WER-87126-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409


I did a little research and looks like it's memory fail, but I don't really understand all those tech jargons. Can anyone explain to me what is causing this problem? Is it defective memory stick? How do I solve this problem?

My laptop is completely stroke with 8G of ram. (G55-RS71)
http://www.xoticpc.com/asus-g55vwrs71-limited-availability-p-4474.html

Ps: windows gadget shows that I am using 34% of ram when I am typing this post. Is it normal?
9806
USA ASUS Reseller
http://www.neteffectspc.com

also run a memtest please...

I have the same problem with my g55 and i'm using too 25-30 % of my ram.. is this ****in normal?

also tun a metest please...
how many passes should I run?

Please upload your minidump and I'll debug it for you.
somehow I can't upload it, looks like it's restricted.

Memory usage of 2.5-3GB of RAM in light use is normal for Windows 7 64 bit (my G55 is using 2.84GB with Skype and Firefox running).
As for the blue screens, memtest would be a good test. You can probably do with only one pass, but run several if you have time.

you can also e-mail me the mini dumps at :

Shawn AT neteffectspc DOT com
USA ASUS Reseller
http://www.neteffectspc.com