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G53SW track pad not working fix

zanty
Level 7
I successfully added extra ram on my Asus G53SW to the tune of 24gb matched.
laptop is working fine, except for the mouse pad.
I've looked on the Asus site for updated BIOS to see if that might solve it, but it seems they only released one, back in 2011???

does anyone know if there is a BIOS fix to allow for upgraded ram?
I'm also have problems actually getting to my BIOS screen at startup
so any help would really be appreciated
thanks guys.

**now fixed, please see my later posts for solution, thanks**
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5 REPLIES 5

JustinThyme
Level 13
Im thinking you are battling two different issues here. Track pad and ram really dont have anything in common. If your RAM was screwed you would never boot.
Did you take the top off to change your RAM? You might want to take it off again if you did and recheck your ribbons.



“Two things are infinite: the universe and human stupidity, I'm not sure about the former” ~ Albert Einstein

OK thanks, I have checked it already but I'll check it again.
The reason I asked was I'd read a few posts online where people had upgraded ram and their trackpad had stopped working.

JustinThyme wrote:
Im thinking you are battling two different issues here. Track pad and ram really dont have anything in common. If your RAM was screwed you would never boot.
Did you take the top off to change your RAM? You might want to take it off again if you did and recheck your ribbons.


So, after re-checking and re-attaching the keyboard and mouse pad etc. I did another quick Google search at 3am. problem solved.
I watched a video similar to this here:-https://youtu.be/6vfmGE7wUJs
and so the steps I took were almost identical to this... just in case someone else comes up with the problem.
For some reason, the built-in mouse, wasn't actually selected. So , solution is as follows:-
1-plug in wireless/wired mouse to navigate more easily.
2-tap windows icon/press windows key
3-select settings
4-select Devices
5-select Mouse & Touchpad
6-select Additional mouse options
***most important step below***
In the first submenu click the drop down arrow right next to Devices. The YouTube video differs from this and says you need to select 'elan', or what in my case said 'Device settings' or the far right tab of the submenu. This did absolutely nothing for me, so instead I clicked the drop down arrow, and, saw a picture of my mouse pad. Tap that, and, your mouse will be working again Oh, and, don't forget to click apply, thanks
7- As above, under "buttons" tab, click the drop down arrow next to where it says *Devices. Select Synaptics Touchpad, click apply, done.

hope that these steps help someone else, as it saved me a lot of frustration, after a week of not being able to solve this problem.

JustinThyme
Level 13
Glad to hear you got it working.
To help folks out in the future with this could you please click edit post, go advanced, then change the title of the thread to something like "G53SW track pad not working". That way when someone does a search they can find it as the title now is a but misleading because your problem has nothing to do with upgrading the RAM. :cool:



“Two things are infinite: the universe and human stupidity, I'm not sure about the former” ~ Albert Einstein

no problem haha done xD