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G531GT Keyboard stopped working after update

Kenjii1
Level 7
Hi, my laptop keyboard is totally dead after keyboard firmware tool 2.1.8 failed, now i can't use it neither in windows nor bios, and when i tried to reinstall it again, a message shows up saying that the system cannot find the file specified. Does anyone have a solution for this? I already tried everything and nothing seems to work.
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12 REPLIES 12

still any solution? anyone?

Clintlgm wrote:
Now would be a good time back up all your data, And attempt a Repair install
It would be great if you have a back up image of your C: Partition or complete OS SSD or hard drive
you might look for a restore point from before you attempted to upgrade the firmware

I already tried this, still nothing

Clintlgm wrote:
Now would be a good time back up all your data, And attempt a Repair install
It would be great if you have a back up image of your C: Partition or complete OS SSD or hard drive
you might look for a restore point from before you attempted to upgrade the firmware

Kind of late now but Macrium Reflect Free would have bailed you out of this in 10 minutes or so. Tutorial how to use MR

Yes, i can use external keyboards.