G53 freezing issue

[amedhat]

Since getting my laptop G53sx-A1 it used to freeze for seconds during starting up
a month later it started freezing all the system with only me being able to move the cursor on the screen without any further effectiveness
i can't open any thing or even use my keyboard, the laptop totally doesn't respond!
if you please help me to solve this problem

The laptop specifications
CPU: Intel core i7-2630QM 2.00GHz up to 2.9GHz
GPU: GeForce GTX 560M
Memory: 12 GB
Windows 7-64bit

[amedhat]

I am also facing a high cpu usage during idle state, the cpu temperature reaches over 80 degrees and 85 sometimes

[C4RN1]

It's probably a failing hard drive or spyware.

To test your hard drive

Download HD Sentinel Portable

http://www.harddisksentinel.com/hdsentinel_pro_portable.zip

When it's finished downloading right click the file and extract it. Then go into the extracted folder and run HDSentinel (shown on the upper right part of my screen).



This will instantly tell you the status of all of your storage devices. It will warn you if your hard drive is going bad.

For spyware download malwarebytes, install it and do a full scan. You will be able to remove any infections found once the scan completes.

https://www.malwarebytes.org/mwb-download/

If your laptop freezes when trying to do this try to run safe mode by pressing f8 continuously on startup. It will give you the option to start safemode or safemode with networking. If you need to download these programs select safe mode with networking. You will need a hard wired LAN connection if using safemode.

We'll deal with the temperature issues after we find out if it's the hard drive.

Let us know what you find.

[amedhat]

I made a system restore for the laptop and it's working fine now
um just having a downloading issue after making the system restore, access is denied for utorrent and i can't download any files to partition D on my hard disk