Electrostatic phenomena

[Symho]

Hi forum,

i have called the ASUS's assistance and i have explained the problem on the my G74Sx. Well, i must send it to repair! The problem is:

1.electrostatic shock on keyboard when the note is it plug in to the AC;

2. The key "canc" not responding;

3. The wi-fi not receives the signal properly

With G71gx i have chenged the note 2 times, with G74Sx also, i believe that the G series are not reliable PC's!

I asked to ASUS, by email, to change my machine, also because i work with it, with other model compared to an economic balance... I hope they help me, otherwise i will address to other company!

[Boosted_R]

that's strange, and really bad for the G74 life..... good luck

[Symho]

Boosted_R wrote:
that's strange, and really bad for the G74 life..... good luck

Thanks! I hope they change my machine with other note, or other model with a little spending more. I hope...

I will let you know how it ends!

[Symho]

Symho wrote:
Thanks! I hope they change my machine with other note, or other model with a little spending more. I hope...

I will let you know how it ends!

I have here my note and the problem is it not solved! I must re-sent another time the PC to the assistance! :mad:

You have the problem on yours PC's or only my had it? If you scroll on keyboard platform you can feel a vibration?

[Shawnnepc]

Symho,

Does this issue exist when the laptop is on battery?

Have you tried replacing the AC Adapter?

It sounds like improper grounding in the AC or perhaps a bridged connection between the power and the chassis

[Symho]

Shawnnepc wrote:
Symho,

Does this issue exist when the laptop is on battery?

Have you tried replacing the AC Adapter?

It sounds like improper grounding in the AC or perhaps a bridged connection between the power and the chassis

The issue exist when i use AC!

[Shawnnepc]

Symho wrote:
The issue exist when i use AC!

Have you verified that your outlet is properly grounded?

Have you tried a different AC Adapter?

[Symho]

Shawnnepc wrote:
Have you verified that your outlet is properly grounded?

Have you tried a different AC Adapter?

I have tried in many other places and the problem persists! I don't have tried a different Ac Adapter why the assistance don't have changed the first time that i have sent this note!

[Shawnnepc]

Where did you purchase your unit from?

[Symho]

Shawnnepc wrote:
Where did you purchase your unit from?

On a e-comerce site, Monclick