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DVD drive would not read movie dvd

adham_dehe
Level 7
Hello

My dvd drive would not read movie dvd anymore but can perfectly read & write blank dvd. When i first bought this laptop, it can read the very same movie dvd that i cannot watch right now

I try following instruction about deleting upper and lower filter in registry. But the upper &lower filter are not there
5,601 Views
11 REPLIES 11

Clintlgm
Level 14
Well no one else is chiming in so it sounds like since your convinced its not a software problem, it must be a hardware issue that you will have to RMA to have fixed? or just pick up a DVD Burner from Amazon or ebay and fix it yourself.
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro

adham_dehe
Level 7
Well i hoping it is software issue. I mean it can read data dvd but not factory original dvd. How is that possible