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DVD drive would not read movie dvd

adham_dehe
Level 7
Hello

My dvd drive would not read movie dvd anymore but can perfectly read & write blank dvd. When i first bought this laptop, it can read the very same movie dvd that i cannot watch right now

I try following instruction about deleting upper and lower filter in registry. But the upper &lower filter are not there
614 Views
11 REPLIES 11

Clintlgm
Level 14
What program are you trying to use to view this movie?
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro

i'm going to use window media player.

That should work, it does in mine, so your saying that Media Center can not find the DVD in your DVD player
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro

Most likely the problem is with Media Center you might want to refresh it. When filters are the problem nothing works with the DVD, But your able to read and write data so the issue must be with the software your trying to play the movie with! Also is this movie on a burn disk or a factory disk? Burn disk can fail sometimes
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro

i'm trying to watch factory original movie. When i put in the disk, the dvd drive will spin for a while, but nothing happen to DVD RW Drive. It is as if no disk was inserted at all

Clintlgm
Level 14
Is it possible that the disk is not from your region? Or that your Region has been set to another region, Right click your DVD drive in explorer, then click properties look on the region tab.
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro

adham_dehe
Level 7
yes, first time i open region tab, the region is not set. So i set it to Malaysia, but still nothing happen. 😞

sandro977
Level 7
Same problem. Driver can't read DVD movies anymore. Factory original movies. Disks spin but nothing happens.

sandro977 wrote:
Same problem. Driver can't read DVD movies anymore. Factory original movies. Disks spin but nothing happens.


I have bought wireless mouse and wireless earphone to watch the movie on my bed like boss, but alas there is problem with dvd drive 😞