Buy G751JY-DH71 2nd AC / Power Adapter?

[sk3tch]

Hey guys,

Do you have a good source for me to buy a 2nd AC Adapter for my G751JY-DH71? I found some on eBay, but even though they say they're OEM/ASUS - I still question the validity of the claim(s).

Thanks!

[irishaf15]

fidelity101 wrote:
Thanks hmscott...I've been trying to buy a spare without success. I've tried Amazon and ebay but neither source carries the original charger. I tried the aftermarket power supply and it failed horribly. The adapter they provided got very warm...I returned it immediately as i don't want to risk damage to my nice laptop.

As I'm trying this, I'm trying over and over until I can get an order through on Asus' website. I just want a spare power supply...it shouldn't be this hard!!!! 🙂

I've been looking for a new one also because I'm hoping that is my problem with my laptop not charging though it's probably my battery but is there anyway to buy one from Asus?

[fidelity101]

The second the website loads, my Malware Anti-Malware bytes starts going crazy with these warnings. I wish I had Camtasia so I could record a video of my screen going nuts with pop-ups the second Asus' store loads...it's crazy!

I should have just taken the time and purchased the adapter using windows 10 in a VMware session that I could just delete after the purchase.

Update: So I threw caution to the wind...waited until the darn pop-ups stopped. Continued with the purchase and provided my credit card information. The next step, I get this error from the secure.authorize.net/gateway/transact.dll

"An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.

This transaction has been approved.
It is advisable for you to contact the merchant to verify that you will receive the product or service."

I JUST WANT A POWER SUPPLY DUDE!!!!! WHY IS THIS SO DAMN DIFFICULT!!!!!!!

Update 2: After the webroot warnings and error reportings, I FINALLY got an email confirmation from Asus "estore Orders" saying "Thank you for your order!" Does that mean the order actually went through...can I dare to hope/dream!?!?!? SUCCESS....I HOPE

[hmscott]

fidelity101 wrote:
The second the website loads, my Malware Anti-Malware bytes starts going crazy with these warnings. I wish I had Camtasia so I could record a video of my screen going nuts with pop-ups the second Asus' store loads...it's crazy!

I should have just taken the time and purchased the adapter using windows 10 in a VMware session that I could just delete after the purchase.

Update: So I threw caution to the wind...waited until the darn pop-ups stopped. Continued with the purchase and provided my credit card information. The next step, I get this error from the secure.authorize.net/gateway/transact.dll

"An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.

This transaction has been approved.
It is advisable for you to contact the merchant to verify that you will receive the product or service."

I JUST WANT A POWER SUPPLY DUDE!!!!! WHY IS THIS SO DAMN DIFFICULT!!!!!!!

Update 2: After the webroot warnings and error reportings, I FINALLY got an email confirmation from Asus "estore Orders" saying "Thank you for your order!" Does that mean the order actually went through...can I dare to hope/dream!?!?!? SUCCESS....I HOPE

fidelity101, there is something else wrong at your end, those popups don't name an Asus site as the problem, and those popups don't show up when I go to the Asus estore. You didn't provide the URL you used, here are the URL's I used to get to the 230w powersupply:

http://us.estore.asus.com/

http://us.estore.asus.com/index.php?l=search_list&s%5Bsearch%5D=g750&s%5Btitle%5D=Y&s%5Bshort_desc%5...

http://us.estore.asus.com/index.php?l=product_detail&p=6517

I am also running Malwarebytes Premium, so I would have seen the same warnings. You might want to check your browser, DNS, etc to see if something else is going on.

At least your order got placed 🙂

[fidelity101]

I agree...I have no idea why it only pops when I visit the US store but it's not the same IP address as asus...nor is there a reference within the page for anything other that the estore. I've been having problems with my DNS cache crapping out...hopefully it's an issue with windows 8.1???

[fidelity101]

For what it's worth, I found this: http://www.isitdownrightnow.com/estore.asus.com.html

Apparently I'm not the only one having problems with the website redirecting me to some nasty porno website. Can other people weight in here...please go to this website, wait till it fully loads and then tell me if it redirects you to some other website.

http://us.estore.asus.com/

[hmscott]

fidelity101 wrote:
For what it's worth, I found this: http://www.isitdownrightnow.com/estore.asus.com.html

Apparently I'm not the only one having problems with the website redirecting me to some nasty porno website. Can other people weight in here...please go to this website, wait till it fully loads and then tell me if it redirects you to some other website.

http://us.estore.asus.com/

fidelity101, for some reason the Asus US estore is always slow, not failed, just slow. I just tried that "is it down right now" site, and it said it was down, but at the same time I had a tab open and hit return on the 230w power supply url, and it came back but that site said it was down. So that isn't a reliable measurement / test 🙂



Try changing your default DNS to an external one, something other than what you are using now.

There are lots of public DNS servers, all over geographically. You can try Google's DNS to see if that helps first, easy to remember:

Using Google Public DNS
https://developers.google.com/speed/public-dns/docs/using

8.8.8..8 and 8.8.4.4

Clearing your DNS cache is helpful too, you may have gotten some bad DNS values cached, to use without disconnecting/restarting:

DNS (Domain Name System): frequently asked questions
http://windows.microsoft.com/en-us/windows/domain-name-system-faq#1TC=windows-7

ipconfig /flushdns

If your ISP DNS is flakey, and the Google DNS works, I would suggest looking for other free DNS resources in your geographic area, do a ping test on them to check for lowest latency

Here is a web based test you can use to check DNS response times, maybe too much info, but it is useful 🙂
https://www.ultratools.com/tools/dnsHostingSpeedResult

namebench:
https://code.google.com/p/namebench/

It is a Windows app that uses your current info, plus it's own database and derived DNS sources to find the best DNS server to use from your location. It takes a while to run, as it is doing lots of tests against other DNS servers, I had set 8.8.8.8 / 8.8.4.4 as my primary DNS, and it came up with a 25% faster DNS solution, which it displays in your default Browser from a file. It will also show if any addresses in it's run have been hijacked. Worth a run 🙂

And, there is an oldie but a goodie, DNS Benchmark:

https://www.grc.com/dns/benchmark.htm

Please let us know what you find 🙂

[JustinThyme]

OEM brick, Ive used this source for other OEM parts that I couldn't find elsewhere.

http://www.asusparts.eu/en/Asus-0A001-00390000


Asus store in US

http://store.asus.com/us/item/201506AM050000020/A19419



If your laptop works plugged in and wont charge I have some great news......I saved a bunch of money by switching my car insurance to Geico!
In all seriousness though, its not your AC adapter, its your battery.