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Backlighting problems on G75VW [solved]

Level 7
Hello, recently my fn+f4 (back-lighting keys) aren't working.
when ever i turn on my laptop it would light up then turn off, then it wont let me turn on my back-lighting.

Level 9
please check your ATK driver, -> utilities

Hi im on the website, now what do i do?

Hi im on the website, now what do i do ?

Level 13
hi @Lolkiwifruit,
1. proceed to select the right OS version from the dropdown list;
2. you will be present with a list of categories. click on the Utilities section.
3. scroll down until you see the first utility named 'ATKACPI driver and hotkey-related utilities';
4. download that file and extract the contents;
5. uninstall the existing ATK Package, reboot, install the new package, and then reboot;
6. try to turn the backlighting with fn+f4 key combo.

Hi rewben,
I have windows 8.1. there's no utilities section in the OS windows 8.1 64bit, sorry to be a pain but what do i do now??,

How do find my ATKACPI driver and hotkey-related utilities i already have in my system???

Level 13
at last.. it's hard to log in just now (the account page is missing). you can use the w8 version.

Level 13
you can goto control panel > programs and features. if you're talking about the physical location, it should be at c:\program files (x86)\asus\

Thanks its working now