cancel
Showing results for 
Search instead for 
Did you mean: 

Asus G750JZ GTX 880 Not Detected - Error code 10

mindrestx
Level 7
Hello,

My laptop is currently not detecting it's GTX videocard. The intel 4600 is working fine. If I try to install any NVidia drivers for my specific model from Asus website, or Nvidia they will error out. In the device manager I can't see any entry for the GTX card. I do see an error on a device that might be linked to my issue. screenshot and information as follows.

Device with Error - Intel (R) Xeon (R) E3-1200 v3/4th Gen Core processor PCI Express x16 Controller (Error Code 10) An ACPI Power object failed to transition state

I've re-installed Windows 10 "fresh install" thinking it was a corrupted driver, but no dice. I also updated bios with no luck. I've also tried the regular fixes, removing the device and so on without any luck.

Any ideas?

54480
782 Views
14 REPLIES 14

Did anyone find a solution to this?
I have the same problem on my ROG G750JS with the 870M

Just bumping this up to see if anyone can offer any insight since I'm still having this problem and getting by with a USB wifi card. It seems like this is a common problem across machines but ASUS wants to charge much more than I can afford to fix it. Has anyone had any success in either solving this on their own or getting it repaired affordably? Or even gotten any more information on what exactly is going wrong here?

emeeeeeee wrote:
Just bumping this up to see if anyone can offer any insight since I'm still having this problem and getting by with a USB wifi card. It seems like this is a common problem across machines but ASUS wants to charge much more than I can afford to fix it. Has anyone had any success in either solving this on their own or getting it repaired affordably? Or even gotten any more information on what exactly is going wrong here?



Have you tried and older version of your BIOS? Then re-install Nvidia Driver tool and
update the driver.
G751JY-DH71|| G75VW || Intel Core i7-4710HQ (2.5GHz || NVIDIA GeForce GTX 980M 4GB || |NVIDIA GeForce GTX 670M 3GB || 1 TB 7200 rpm Hard Drive, 256 GB Solid-State Drive (PCIEG2) || Intel Core i7-4710HQ (2.5GHz

Thanks so much for the response and suggestion! I hadn't tried that, I just rolled back to the earliest available BIOS, tried to reinstall drivers (NVIDIA driver updater says no compatible hardware is detected, the device manger still doesn't show GFX or WiFi card and still has the same error, copied below. I went each of the released BIOS updates and did the same process with no improvements.

Any further suggestions would be greatly appreciated!

Error from device manager:

Intel(R) Xeon(R) processor E3 - 1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01

This device cannot start. (Code 10)

An ACPI Power Object failed to transition state


EDIT: I haven't solved it, but I also found another forum where a bunch of people had this problems, and in particular ASUS owners seemed unable to solve it. Perhaps ASUS just put out a bunch of bad motherboards? Extremely disappointing if so.
https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/an-acpi-power-object-failed-to...

emeeeeeee wrote:
Thanks so much for the response and suggestion! I hadn't tried that, I just rolled back to the earliest available BIOS, tried to reinstall drivers (NVIDIA driver updater says no compatible hardware is detected, the device manger still doesn't show GFX or WiFi card and still has the same error, copied below. I went each of the released BIOS updates and did the same process with no improvements.

Any further suggestions would be greatly appreciated!

Error from device manager:

Intel(R) Xeon(R) processor E3 - 1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01

This device cannot start. (Code 10)

An ACPI Power Object failed to transition state


EDIT: I haven't solved it, but I also found another forum where a bunch of people had this problems, and in particular ASUS owners seemed unable to solve it. Perhaps ASUS just put out a bunch of bad motherboards? Extremely disappointing if so.
https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/an-acpi-power-object-failed-to...


did you ever solve this issue?
Asus Rog G750JZ
Screen: 1920x1080 17.3'
CPU: Intel® Core™ i7-4700HQ (3.4Ghz @ -70mV)
GPU: GeForce GTX 880M 4GB (OC +125Mhz Core, +600Mhz Memory @ 1.062V)
RAM: Samsung 32GB 1600MHz
Storage #1: Samsung Evo 840 250GB
Storage #2: Samsung Evo 850 500GB
Storage #3: Seagate Barracuda 2TB
Storage #4: Samsung Evo 128GB MicroSD