Asus G750JX Audio Problem

[Al_Jourgensen]

Hello Community

I don´t know what happen, but my audio with any device, change the Left sound, to the Right one, and the Right to the Left side.

I already used driver sweeper to try to solve this problem, and installing realtek version 6.0.1.7335, but nothing changed, it stills remain the same....

Any ideas my friends?

Thank you in advance.

[Darnassus]

Where are you listening to the sound from? Your actual laptop speakers, or a pair of headphones / sound system?

[Al_Jourgensen]

I´m a Dj, so i use everything, and i notice this in any sound that i play in any place, external pioneer mixer, headphones, speakers from the pc etc

[hmscott]

Al_Jourgensen wrote:
Hello Community
I don´t know what happen, but my audio with any device, change the Left sound, to the Right one, and the Right to the Left side.
I already used driver sweeper to try to solve this problem, and installing realtek version 6.0.1.7335, but nothing changed, it stills remain the same....
Any ideas my friends?
Thank you in advance.

Al_Jourgensen, unplug the audio out cable from the laptop, and listen to the built in speakers - are the LR channels reversed?

If not then a cable / device in your audio out chain is reversing the audio.

There is no software switch to reverse audio on the G750 that I know of - nothing to get mis-set.

If your LR audio is reversed from the built in speakers, you need to RMA your laptop, or swap it at your seller/vendor for another one.

You can check to see if the headphones out jack is reversed by plugging in a headphone without any other cable/device in between, and check to see if the output is reversed. Same solution if it is reversed, RMA or return to vendor/seller.

You can create a login, register your laptop, and file a Technical Inquiry with Asus describing the problem, and they can set up an RMA for you to return the laptop for repair.

https://vip.asus.com

Please do come back and let us know what the problem turned out to be 🙂

[Al_Jourgensen]

ok my friend so i tried the speakers, and it´s ok, left and right corresponds, but not in the headphones........

[hmscott]

Al_Jourgensen wrote:
ok my friend so i tried the speakers, and it´s ok, left and right corresponds, but not in the headphones........

Al_Jourgensen, darn, I was hoping the problem wasn't hardware - at least not the G750 hardware 🙂

You could RMA/return the laptop to fix the headphone jack wiring problem, or you could get a reversing adapter - to switch/crossover L/R wiring.

Maybe you put the headphones on wrong? Or your roommates are pulling a joke on you and reversed the headphone L/R labels or wiring?

Joking 🙂

That's an unusual complaint, I know that isn't much solace, but if you swap for another one from the vendor you likely won't get another one with swapped audio L/R...

I don't have headphones right now to check to see if plugging them in gives you an option to swap L/R in Sound control panel or Realtek HD, if you haven't already checked...

You could switch to Optical out from the headphone jack, that is what I use. A toslink adapter:

http://www.headphone.com/products/toslink-to-optical-mini-adaptor

It is much quieter than the analog output.

Let us know what you do to fix it 🙂

[Al_Jourgensen]

thank you my friend for your kind answers.

the thing is, with headphones, this started to happen, but i tried to hook up on a pionner pc 400 yesterday, with both USB cables, and the same thing happened, the left was on the right deck and vice versa....i really can´t understand what is going on, since the connection is made by USB, and not the Phone in entrance.

Maybe a clena format and install everything again may solve the problem.....i can´t think about anything else, since i already install the new drivers, it´s a very very strange problem

[hmscott]

Al_Jourgensen wrote:
thank you my friend for your kind answers.

the thing is, with headphones, this started to happen, but i tried to hook up on a pionner pc 400 yesterday, with both USB cables, and the same thing happened, the left was on the right deck and vice versa....i really can´t understand what is going on, since the connection is made by USB, and not the Phone in entrance.

Maybe a clena format and install everything again may solve the problem.....i can´t think about anything else, since i already install the new drivers, it´s a very very strange problem

Al_Jourgensen, that is weird that the problem tracks through on USB too...

If you are seeing it in USB too, it sounds like a codec / software issue.

Maybe one of the apps you installed has inserted a filter or plugin that is causing this?

You could try setting up a test Windows login, and test it from a clean new login.

Good luck finding it 🙂

[Darnassus]

Check if any of your programs has flipped the channels, boot the laptop in safe mode, and play a track like this

https://www.youtube.com/watch?v=hTvJoYnpeRQ

Through your laptop speakers, AND through headphones, connected directly into the headphone port / USB. (try more than one headphone slot)

If your headphones still report the wrong channels. ( in reverse ) it may really be a hardware issue, or possibly driver.

[Al_Jourgensen]

ok my friend so i went in secure mode, i had no sound available, try to troubleshoot, nothing was solved because the windows service wasn´t on. i restar, enter in normal mode on windows, and then everything seems ok now, in the headphones, and speakers, i really don´t know want i have done, but it is working now.

regarding programs installed, i only use tracktor and winamp, so i guess it wasn't from there, since i had the laptop working ok until now, but it is solved now, i think, i already restarted, and everything i guess is back to normal.

regarding the orange icon in tray, that one has disappeared since i install realtek latest drivers...

Thank you very much for your kind help my friends, really appreciated.

Best Regards my friends